Supervisory Quality Assurance Specialist.

Defense Logistics Agency; Eglin Air Force Base (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Defense Logistics Agency seeks a Supervisory Quality Assurance Specialist to lead QA professionals and guide executive-level stakeholders in complex manufacturing issues.

You will evaluate contractor systems to standards such as ISO 9001 and AS9100, and drive continuous improvement across defense programs while ensuring full contract compliance.

Qualifications

• One year of specialized experience in contract management or operational QA in a high-accountability environment.
• Experience as a technical advisor on complex manufacturing and QA systems to resolve critical quality issues.
• Applying continuous process improvement methodologies to evaluate supplier performance data and systemic manufacturing trends.
• Leading audits of contractor manufacturing systems to evaluate compliance with higher-level quality standards (ISO 9001 or AS9100).

Responsibilities

• Provides leadership to subordinates and technical guidance to executive/management level representatives from the Military Services, DCMA, and other Government Agencies.
• Directs a team of quality assurance professionals, overseeing daily activities, managing workloads, and fostering a collaborative team environment.
• Evaluates contractor manufacturing systems and compliance with complex technical requirements and industry standards, such as ISO 9000 or AS 9100.
• Implements continuous process improvement techniques to enhance surveillance over defense contractors and ensure full contract compliance.
• Authorizes final product acceptance on behalf of the government for major defense programs and critical supply procurements.
• Presents technical briefings to senior leaders and stakeholders to secure approvals and resolve highly complex manufacturing or quality issues.
• Authors and reviews critical management reports, contractual documents, and policy inputs to solve problems across multiple disciplines.

Skills

Leadership

Quality Assurance

Auditing

Continuous Improvement

Tools

ISO 9001

AS9100

Job description

• Provides leadership to subordinates and technical guidance to executive/management level representatives from the Military Services, DCMA, and other Government Agencies.
• Directs a team of quality assurance professionals, overseeing daily activities, managing workloads, and fostering a collaborative team environment.
• Evaluates contractor manufacturing systems and compliance with complex technical requirements and industry standards, such as ISO 9000 or AS 9100.
• Implements continuous process improvement techniques to enhance surveillance over defense contractors and ensure full contract compliance.
• Authorizes final product acceptance on behalf of the government for major defense programs and critical supply procurements.
• Presents technical briefings to senior leaders and stakeholders to secure approvals and resolve highly complex manufacturing or quality issues.
• Authors and reviews critical management reports, contractual documents, and policy inputs to solve problems across multiple disciplines.

Duties

• Provides leadership to subordinates and technical guidance to executive/management level representatives from the Military Services, DCMA, and other Government Agencies.
• Directs a team of quality assurance professionals, overseeing daily activities, managing workloads, and fostering a collaborative team environment.
• Evaluates contractor manufacturing systems and compliance with complex technical requirements and industry standards, such as ISO 9000 or AS 9100.
• Implements continuous process improvement techniques to enhance surveillance over defense contractors and ensure full contract compliance.
• Authorizes final product acceptance on behalf of the government for major defense programs and critical supply procurements.
• Presents technical briefings to senior leaders and stakeholders to secure approvals and resolve highly complex manufacturing or quality issues.
• Authors and reviews critical management reports, contractual documents, and policy inputs to solve problems across multiple disciplines.

Requirements

Conditions of employment

• Must be a U.S. citizen
• Security Requirements: Non-Critical Sensitive with Secret Access
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.

Qualifications

To qualify for a Supervisory Quality Assurance Specialist, your resume and supporting documentation must support:Specialized Experience:

One year of specialized experience that equipped you with the competencies to successfully perform the duties of the position and is directly in, or related to, this position. To qualify for the NH-03 level, specialized experience must be at the NH-02 or GS-11 grade level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

Creditable Specialized Experience Includes

• Providing direction, maintaining ethical standards and leading teams in executing complex contract management and/or operational responsibilities in a high-accountability department-level (or equivalent corporate) environment.
• Serving as a technical advisor on complex manufacturing and quality assurance systems to resolve critical product quality issues.
• Applying continuous process improvement methodologies to evaluate supplier performance data and systemic manufacturing trends.
• Leading audits of contractor manufacturing systems to evaluate compliance with higher-level quality standards (such as ISO 9001 or AS9100).

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

• This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at:
• Tour of Duty: Flexible
• FLSA: Exempt
• Bargaining Unit: No
• If selected for an interview, you may be required to provide your last three performance appraisals to the panel.
• Selectee may be required to serve a trial/probationary period.
• Financial Disclosure Required
• Acquisition, Technology & Logistics(AT&L) NON-CAP: Position requires DoD Acquisition Engineering and Technical Management, Practitioner certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click
• Supervisory Probation Required
• Military spouses working remotely are exempt from in-person work under the conditions explained by OPM's February 12, 2025

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.