Supervisory Program Specialist.

Veterans Benefits Administration; Overland (MO); Presencial; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

Veterans Benefits Administration is seeking a Supervisory Program Specialist to lead HR activities, guide staffing and recruitment, and resolve employee issues. This Federal role emphasizes evaluating performance, interviews, and advising leaders on personnel actions.

The position requires supervisory experience, adherence to HR policies, and the ability to manage data-driven processes. It is a full-time, on-site role with potential situational telework and a detailed federal qualification

Formación

• At least one year (52 weeks) of specialized experience equivalent to the GS-12 level or higher.
• Specialized experience includes applying and guiding multiple fields of HR rules, regulations, and procedures (Personnel Management, Recruitment and Staffing, Classification, Employee Benefits, Labor Relations).
• Experience providing guidance on staffing, recruitment, and defending agency actions in labor negotiations is preferred.

Responsabilidades

• Plans work to be accomplished by subordinates, sets and adjusts short and long-range staffing plans to meet mission requirements.
• Evaluates work performance of subordinates; gives advice, counsel, or instructions to employees on work and administrative matters; interviews candidates for positions.
• Hears and resolves complaints from employees, referring grievances to a higher-level supervisor or manager.
• Provides comprehensive HR advice to the Director, Assistant Directors, Division Chiefs, Managers, Supervisors, HR Staff, and employees.
• Conducts data reviews and analyzes data results to identify trends and improve processes.
• Responds to time-sensitive requests (Taskers) from the Director's Office.

Conocimientos

Staffing planning

Performance evaluation

Interviewing candidates

HR policy guidance

Employee guidance

Descripción del empleo

• Plans work to be accomplished by subordinates, sets and adjust short and long-range staffing plans to meet the forecasting mission requirements and changes in critical competencies.
• Evaluates work performance of subordinates; give advice, counsel, or instructions to employees on both work and administrative matters; interviews candidates for positions in the unit.
• Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Provides comprehensive advice on the full range of human resource management functions to the Director, Assistant Directors, Division Chiefs, Managers, Supervisors HR Staff, and employees.
• Conducts data reviews and analyzes data results, identifying any data trends and making recommendations for updating or creating new processes and procedures to help increase workflow.
• Researches and responds to a variety of time sensitive information requests (Taskers) from the Director's Office.
• Recommends selections for subordinate nonsupervisory positions. Finds and implements ways to eliminate or reduce significant bottlenecks and barriers to production and promoting team building.

Duties

• Plans work to be accomplished by subordinates, sets and adjust short and long-range staffing plans to meet the forecasting mission requirements and changes in critical competencies.
• Evaluates work performance of subordinates; give advice, counsel, or instructions to employees on both work and administrative matters; interviews candidates for positions in the unit.
• Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Provides comprehensive advice on the full range of human resource management functions to the Director, Assistant Directors, Division Chiefs, Managers, Supervisors HR Staff, and employees.
• Conducts data reviews and analyzes data results, identifying any data trends and making recommendations for updating or creating new processes and procedures to help increase workflow.
• Researches and responds to a variety of time sensitive information requests (Taskers) from the Director's Office.
• Recommends selections for subordinate nonsupervisory positions. Finds and implements ways to eliminate or reduce significant bottlenecks and barriers to production and promoting team building.

Work Schedule

Full time, Monday through Friday, 8:00am-4:30pm

Compressed/Flexible

Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is not a remote/virtual position.

Position Description/PD#

Supervisory Program Specialist; PD38567A

Relocation/Recruitment Incentives

Not Authorized

Financial Disclosure Report

Not required

Bargaining Unit

No

Requirements

Conditions of employment

Required

As a condition of employment for accepting this position, you may be required to serve a 1-year supervisory probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your 1-year supervisory probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions Of Employment Are As Follows

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a 1-year probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/18/2026.

TIME-IN-GRADE REQUIREMENT

As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-13 position, you must have served 52 weeks at the GS-12 level.
• If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least GS-13.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENTS

You may qualify based on your experience as described below:

Specialized Experience

To qualify, applicants must have at least one year (52 weeks) of specialized experience equivalent to the GS-12 level or higher. Specialized experience is defined as applying and providing guidance on multiple fields of Human Resources rules, regulations, and procedures including Personnel Management, Recruitment and Staffing, Classification, Employee Benefits and Labor Relations.

• Provide advice and guidance in the areas of staffing and recruitment;
• Defending agency actions in front of 3rd party hearing (EX: Federal Labor Relations Advisory, Merit Systems Principles Board); Experience as the chief negotiator in labor negotiations.);
• Experience as the chief negotiator in labor negotiations.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements

The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Additional information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy

The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members

Please visit the

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP),

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

For more information on the "Who may apply" eligibility requirements, please refer to

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.