Supervisory Program Manager

U.S. Department of Agriculture; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

U.S. Department of Agriculture's Risk Management Agency in Davis, CA seeks a senior regional leader to manage the Regional Office serving AZ, CA, NV, and UT.

The role reports to the Associate Deputy Administrator for Insurance Services and focuses on directing operations and advancing MPCI initiatives. The incumbent will collaborate with Risk Management Services to address underwriting and claims issues, build external partnerships, and promote education and outreach with stakeholders across

Responsibilities

• Directs and manages the Regional Office to foster a results-driven culture.
• Develops, implements and promotes MPCI as a core risk-management strategy.
• Liaises with education, marketing, and industry stakeholders for guidance.
• Coordinates with Risk Management Services on underwriting and claims issues.
• Builds relationships with other agencies, constituents, and insurance personnel.

Skills

Accountability

Customer service

Decisiveness

Flexibility

Interpersonal skills

Problem solving

Resilience

Job description

Summary

This position is located in the Risk Management Agency (RMA), Deputy Administrator for Insurance Services (DAIS), Davis, CA, Risk Management Region which serves the States of Arizona, California, Nevada, and Utah. The incumbent will report to the Associate Deputy Administrator for Insurance Services.

Major Duties

Directs and manages the Regional Office, utilizing skills which promote a results-driven corporate culture which serves customers, builds talent within subordinate workforce and coordinates with peer development managers.Develops, implements, and promotes multiple peril crop insurance (MPCI) as a key component of agricultural risk management theories and strategies, and provide liaison with educational and marketing industries.Acts as a regional clearinghouse to provide customer service, assistance, problem identification and resolution or referral to higher agency officials within Insurance Services for timely guidance and direction.Works collaboratively with Risk Management Services Division to address underwriting or claims issues and problems outside published regulations, policies, handbooks, standards, and manager bulletins.Be the primary person responsible for establishing and maintaining working relationships with other government agencies, constituents, congressional representatives, insurance industry personnel, and third-party influencers.Works collaboratively with Risk Management Services Division to assess local crop insurance program performance and conduct outreach and education.

Education

This job does not have an education qualification requirement.

Requirements

You must be a US Citizen or US National. Males born after 12/31/1959 must be Selective Service registered or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. If selected, you may be sent instructions on obtaining fingerprints. Please note we are unable to reimburse for any fees incurred. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period unless previous federal service is creditable. During this time your employment will be evaluated, and we may consider: your performance and conduct, the needs and interests of the agency, whether your continued employment would advance organizational goals of the agency or the Government, and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. Subject to one year supervisory/managerial probationary period unless prior service is creditable. New FPAC supervisors must successfully complete all components of the required training program before the end of their probationary period. Required to submit Confidential Financial Disclosure Report Form OGE-450 within 30 days of your initial appointment date, and annually thereafter. This position is designated as mobile work. Mobile work is a condition of employment and is characterized by routine and regular travel to conduct work in customer or other worksites as opposed to a single authorized alternative worksite.

Evaluations

Applications will be evaluated in accordance with Office of Personnel Management's (OPM) Delegated Examining Procedures and USDA policy. This means you will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses to the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

When we complete our selections, the remaining list of qualified candidates may be shared with additional Federal agencies. You will have an opportunity to opt-in if you would like your name, application materials, and assessment results shared with additional Federal agencies to be considered for employment. There is no guarantee of further consideration.

Required Documents

The following documents are required for your applicant package to be complete. Encrypted documents will not be accepted. Failure to submit required, legible documents may result in loss of consideration. Resume that includes: Personal Information: name, address, contact information; Work Experience related to this position as described in the major duties including work schedule, hours worked per week, dates of employment; title, series, grade (if applicable); other qualifications. Resume cannot exceed 2 pages. If claiming veteran's preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. If currently on active duty you must submit a certification of expected discharge or release from active duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veteran's preference must be verified prior to appointment. Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted. If claiming 10-point veteran's preference you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this preference as listed on the SF-15 Application for 10-point Veterans' Preference. The SF-15 should be included but is not required. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference. For more information on veterans' preference visit FedsHireVets. Surplus or displaced employees eligible for CTAP, RPL, or ICTAP priority must provide: proof of eligibility (RIF separation notice, notice of proposed removal for declining a transfer of function or directed reassignment to another commuting area, notice of disability annuity termination), SF-50 documenting separation (as applicable), current performance appraisal with rating of at least \"Fully Successful\" or equivalent, and your most recent SF-50 noting position, grade level, and duty location with your application per 5 CFR 330.

Other Information

Location Negotiable After Selection: Duty location will be determined upon selection and MUST be within any of the listed States below: Arizona California Nevada Utah Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): Visit the OPM website for information on how to apply as a CTAP, RPL, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. When assessed through a score-based category rating method, CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information) Concurrent Open Announcement: This position is being concurrently announced under Merit Promotion Announcement Number RMA-26-13040512-MP-SIRO-CM. Federal employees or other eligible applicants may apply to both announcements to expand all possibilities of consideration since different referral criteria apply to each type of announcement. See the above announcement for more information. Locality Pay: The salary for each location may vary depending on geographically defined locality pay areas. Locality tables may be found at Office of Personnel Management Salaries and Wages. Financial Disclosure: If selected, you will be required to submit Form OGE-450 within 30 days of your initial appointment date, and annually thereafter. Selectee is subject to financial Disclosure Requirements in accordance with 5 CFR, Part 2635, Sub part E regarding business or personal transactions with applicants, borrowers, or business contacts who have or who are seeking business with this Agency. Selectee must be able to obtain and maintain a security clearance. If selected you will be subject to a National Agency Check and Inquiry (NACI) and a credit report. Telework: This position is eligible for telework as determined by the agency policy. Incentives: Recruitment and/or relocation incentives may be authorized. Bargaining Unit: This is a non-bargaining unit position.

Under the Fair Chance Act, agencies are not allowed to request information about an applicant's criminal history until a conditional offer of employment has been made, except as allowed for access to classified information; assignment to national security duties or positions; acceptance or retention in the armed forces; or recruitment of a Federal law enforcement officer. An applicant may submit a complaint or any other information related to an organization's alleged noncompliance with the Fair Chance Act. The complaint must be submitted within 30 calendar days of the date of the alleged noncompliance.