Supervisory Monitoring Program Specialist

US Administration for Children and Families; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

The Administration for Children and Families within the Department of Health and Human Services, headquartered in Washington, DC, seeks candidates with a behavioral or social science background to join our program oversight team.

The role emphasizes supervising on-site monitoring, enforcing applicable policies and regulations, and delivering quality services to children and refugee populations, with attention to documentation and compliance requirements.

Qualifications

• One year specialized experience at GS-12 level in federal service.
• Experience overseeing on-site monitoring and evaluating provider compliance.
• Experience interpreting, applying, and enforcing policies, procedures, statutes, regulations, and grant terms.
• Supervisory and personnel management authority and resource alignment.

Responsibilities

• Oversee, plan, and evaluate on-site monitoring visits and reviews to assess provider compliance.
• Identify deficiencies and ensure the quality and safety of services to children and/or refugee populations.
• Interpret, apply, and enforce policies, procedures, statutes, regulations, cooperative agreements, contracts, licensing standards, and grant terms.
• Provide full supervisory and personnel management authority, including prioritizing work and evaluating performance.

Skills

Supervisory experience

Policy interpretation

Program oversight

Education

Behavioral or Social Science Degree

Job description

This position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia.

This announcement will close at 11:59 PM, on the day that 50 applications have been received or on the closing date, whichever is first.

WHAT WE ARE LOOKING FOR

Basic Qualifications:

A. Degree: behavioral or social science; or related disciplines appropriate to the position.

OR

B. Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

C. Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing ALL of the following:

• Overseeing, planning, and evaluating on-site monitoring visits and reviews to assess provider compliance, identify deficiencies, and ensure the quality and safety of services to children and/or refugee populations.
• Interpreting, applying, and enforcing policies, procedures, statutes, regulations, cooperative agreements, contracts, licensing standards, and grant terms to determine program compliance, operational feasibility, and corrective actions for children and/or refugee settlement programs.
• Providing full supervisory and personnel management authority, including assigning and prioritizing work, evaluating performance, addressing conduct or performance issues, and aligning staff resources with organizational and programmatic needs.

Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

OPM Qualification General Policies Website