Supervisory Medical Administration Specialist

U.S. Department of Veterans Affairs; White City (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

The U.S. Department of Veterans Affairs, Southern Oregon Rehabilitation Center and Clinics in White City, Oregon, seeks a Supervisory Medical Administration Specialist to lead Business Office Service.

The role requires leadership of HAS programs, policy oversight, workload management, and coordination with VISN 20 and program offices to align with national standards. Responsibilities include administrative, technical, and business operations oversight; supervision of subordinate staff across

Qualifications

• One full year of specialized experience at the next lower grade level (GS-11) in federal service related to the duties.
• Experience supervising staff, delegating tasks, and managing resources.
• Ability to coordinate with clinical, financial, and operational management and respond to grievances.

Responsibilities

• Plan, organize, staff, direct, evaluate and resourcing HAS programs.
• Provide policy guidance and enterprise-level coordination with VISN 20 and program offices.
• Lead cross-facility initiatives and present service-level analyses.
• Supervise subordinate supervisors across multiple HAS areas (GS-5 through GS-11).
• Contribute to long-range staffing, supervisory ratios, and organizational structure adjustments.
• Ensure adherence to VA policies, standards, and regulatory frameworks.

Skills

Supervision

Policy formulation

Operations management

Workload allocation

Performance evaluation

Interagency coordination

Job description

Summary

The incumbent serves as the Supervisory Medical Administration Specialist for Business Office Service at the Department of Veteran Affairs - Southern Oregon Rehabilitation Center and Clinics (SORCC) located in White City - Oregon.

Qualifications

You must possess at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties of the position. Qualifying specialized experience is defined as experience with supervision - delegation - process improvement - managing people and resources - instituting technical performance measures - policy formation - operational oversight - workload allocation - corrective action planning - making recommendations on organizational structure - and enterprise-level coordination; guides - implements and monitors workload data and processes for integrity and compliance and makes recommendations to management; influences and communicates with various levels of clinical - financial and operational management concerning team goals and progress; discusses - investigates and responds to employee grievances and dissatisfaction in order to resolve conflicts; facilitates service continuity management; guides teams in adjusting short-term priorities and promoting long-term service and organizational goals. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• ***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The incumbent is delegated standing responsibility - not limited to periods of absence - for jointly planning - organizing - staffing - directing - evaluating - and resourcing all HAS programs
• This delegated authority includes policy formulation - operational oversight - workload allocation - corrective action planning - recommendations on organizational structure - and enterprise-level coordination
• Provides authoritative guidance on administrative - technical - and business operations matters and works in partnership with the Chief to ensure consistent leadership coverage across all HAS segments
• Serves as technical expert for all Title 38 Hybrid and Title 38 Hybrid-equivalent occupational series within HAS
• Exercises technical rating authority for Title 38 Hybrid employees - establishes and evaluates performance standards - conducts competency reviews - and issues performance ratings in accordance with Title 38 Hybrid requirements
• The Deputy coordinates directly with VISN 20 - VHA program offices - and external partners to ensure alignment of HAS practices with national operational requirements and to support inter-facility standardization efforts
• This includes leading or co-leading cross-facility initiatives - presenting service-level analyses - and negotiating operational expectations on behalf of the service
• The Deputy Chief functions as a full supervisor
• The Deputy provides administrative and technical supervision over subordinate supervisors who lead GS-5 through GS-11 staff across multiple HAS program areas
• The Deputy participates in long-range staffing planning - determines supervisory ratios - and recommends organizational structure adjustments to the Chief for approval
• The work directed involves complex - multifaceted health administration functions and requires the application of VA policies - national standards - and regulatory frameworks
• Requires the ability to implement new programs - refine existing ones - interpret evolving policy - and manage operational challenges in a multifaceted setting that includes a residential rehabilitation center and multiple CBOCs
• The role requires exceptional coordination across competing program segments - strong analytical and evaluation skills - and the ability to interpret broad guidelines and adapt them to local operations
• Involves significant decision-making that affects Veteran access - staff performance - resource utilization - and overall service effectiveness
• Work Schedule: Monday - Friday -8:00AM - 4:30PM PST Compressed/Flexible: Not Authorized Telework: Not Authorized Virtual: This is not a virtual position
• Position Description/PD#: Supervisory Medical Administration Specialist/PD905830 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized