Supervisory Medical Administration Specialist

US-Department-of-Veterans-Affair; White City (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

The Department of Veterans Affairs, Southern Oregon Rehabilitation Center and Clinics (SORCC) in White City, Oregon, seeks a Supervisory Medical Administration Specialist to lead the Business Office Service. Candidates must have at least one year of specialized experience at GS-11 level, including supervision, policy development, workload management, and enterprise coordination.

The role emphasizes program oversight, staff development, and coordination across clinical, financial, and operational

Qualifications

• Possess at least one full year of specialized experience equivalent to at least the next lower grade level (GS-11).
• Experience with supervision, delegation, and managing people and resources.
• Experience in process improvement, policy formation, and operational oversight.
• Experience guiding workload data, ensuring integrity and compliance, and coordinating enterprise-level work.
• Ability to influence and communicate with clinical, financial, and operational management.

Responsibilities

• Oversee supervision of staff and workload within the Business Office Service.
• Coordinate enterprise-level workload data, processes, and integrity for compliance.
• Engage with clinical, financial, and operational leadership on team goals and progress.
• Address employee grievances and promote service continuity and short-/long-term goals.

Skills

Supervision

Delegation

Process improvement

Resource management

Policy development

Operational oversight

Workload analysis

Grievance handling

Team leadership

Interdepartmental coordination

Job description

The incumbent serves as the Supervisory Medical Administration Specialist for Business Office Service at the Department of Veteran Affairs, Southern Oregon Rehabilitation Center and Clinics (SORCC) located in White City, Oregon. You must possess at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Qualifying specialized experience is defined as experience with supervision, delegation, process improvement, managing people and resources, instituting technical performance measures, policy formation, operational oversight, workload allocation, corrective action planning, making recommendations on organizational structure, and enterprise-level coordination; guides, implements and monitors workload data and processes for integrity and compliance and makes recommendations to management; influences and communicates with various levels of clinical, financial and operational management concerning team goals and progress; discusses, investigates and responds to employee grievances and dissatisfaction in order to resolve conflicts; facilitates service continuity management; guides teams in adjusting short-term priorities and promoting long-term service and organizational goals.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.