Supervisory IT Specialist (SYSANALYSIS/NETWORK)

US-Defense-Health-Agency; Frederick (MD); On-site; USD 110,000 - 170,000; Full time

Job summary

MRDC, now part of the Defense Health Agency (DHA), seeks a Supervisory IT Specialist (SYSANALYSIS/NETWORK), DJ-2210-05, for direct hire solicitation. The role requires IT architecture expertise, advisory capabilities for information management, and the ability to help modernize IT enterprise strategies.

Eligible applicants are U.S. citizens; the position aligns with the PDP pay band equivalent to GS-15 levels.

Qualifications

• Specialized IT experience covering architecture, advisory roles, and business models.
• Experience developing strategic IT plans to modernize mission goals.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

About the Position:

MRDC is now part of the Defense Health Agency (DHA) Research & Development (R&D). We are the medical materiel developer, with responsibility for medical research, development and acquisition. Our expertise in these critical areas helps establish and maintain the capabilities the military needs to remain ready and lethal on the battlefield. Please visit our website https://mrdc.health.mil/

This is a Direct Hire Solicitation

Who May Apply: US Citizens

DHA Research & Development (R&D) is participating in an alternative personnel system known as the Personnel Demonstration Project (PDP). The DJ-05 payband is equivalent to the GS-15 step 1 to GS-15 step 10 level. In keeping with the Demonstration pay fixing policies, employees earning a salary that falls within this payband equivalent, may not receive an immediate pay increase (promotion) if appointed to this position. Future pay increases within the payband will be accomplished through the pay for performance management system.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Supervisory IT Specialist (SYSANALYSIS/NETWORK), DJ-2210-05:

Specialized and Other Experience:

One year of specialized experience which includes:

• Experience developing, maintaining, and/or facilitating implementation of sound and integrated IT architecture
• Experience serving as technical advisor for Information Management activities such as automation, telecommunications, visual information, publications, and/or records management
• Experience contributing to the overall IT enterprise business model design, IT business strategy development, business research model design, and/or business research capability
• Experience developing strategic plans to enable modernization of mission goals in key IT areas such as IT leadership, IT accountability, IT budgeting, IT investments, IT security and privacy, IT digital equity, IT accessibility, and/or information resources

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (DJ-04/GS-14)

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

• (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards.
• (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team's work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
• (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience's level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement.
• (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring.