SUPERVISORY IT PROGRAM MANAGER (PLCYPLN)

US Defense Information Systems Agency; Fort Meade (MD); On-site; USD 150,000 - 190,000; Full time

Job summary

US Defense Information Systems Agency seeks a senior executive leader in the Cyber Excepted Service. This role operates at the expert level within the CES Occupation Structure, focusing on high-level IT portfolio management and enterprise policy formulation to support US Cyber Command's mission.

Applicants must demonstrate the four core competencies: attention to detail, customer service, oral communication, and problem solving, with a record of executive leadership and strategic planning.

Qualifications

• Attention to detail in all work tasks and deliverables.
• Strong customer service mindset, engaging with stakeholders and clients to assess needs and provide solutions.
• Clear, effective oral communication tailored to the audience and situation.
• Ability to identify problems, evaluate information, and recommend actionable solutions.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Supervision/Management Work Category at the Expert Work Level within the CES Occupational Structure. In order to qualify for this position, you must meet the requirements described below.

Basic Requirements

Applicants must have IT-related experience demonstrating each of the following four competencies, which are essential for immediate success in this position. Your resume must show evidence of:

• 1. Attention to Detail Thoroughness when performing work and conscientiousness about attending to detail.
• 2. Customer Service Working with clients and customers (any individuals who use or receive the services or products of your work unit, including internal agency personnel, external agencies, or organizations outside the Government) to assess needs, provide assistance, resolve problems, and satisfy expectations; commitment to providing quality products and services.
• 3. Oral Communication Expressing information (ideas, technical concepts, or facts) to individuals or groups effectively, taking into account the audience and nature of the information; making clear and convincing oral presentations; listening actively and responding appropriately.
• 4. Problem Solving Identifying problems; determining the accuracy and relevance of information; using sound judgment to generate and evaluate alternatives, and making actionable recommendations.

Qualifying Experience

To qualify at the GG-15 grade level, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level (GS/GG-14) in the federal service.

For this position, qualifying experience is defined as: Experience operating as executive-level leadership, managing agency-wide strategic plans, and holding direct accountability for multi-million-dollar IT portfolios and enterprise-wide policy formulation.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2017 to April 2026); and full-time or part-time status (include hours worked per week).

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

**Combination of education and experience is not applicable for this position. **