Supervisory Immigration Services Officer

Citizenship and Immigration Services; Atlanta (GA); Remote; USD 91,000 - 118,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Thrift Savings Plan

Flexible Spending Account

Paid federal holidays

Job summary

Citizenship and Immigration Services is seeking a Supervisory Immigration Services Officer to lead a geographically dispersed team focused on fraud detection, national security, and public safety. The role entails providing technical and administrative direction to staff engaged in customer service and adjudication of immigration applications and petitions.

The position requires readiness to manage shifts and adapt to a dynamic environment within DHS, with a strong emphasis on compliance,

Job description

Supervisory Immigration Services Officer

• Hiring Agency: Citizenship and Immigration Services
• Department: Department of Homeland Security
• Location: Multiple Locations
• Schedule: This position may be subject to shift work, shift differential may apply.

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Officer, you will serve as a first-line supervisor responsible for leading a geographically dispersed team of Immigration Services Officers and support staff focused on fraud detection, national security, and public safety.

Key Responsibilities

Provides technical and administrative direction to staff engaged in customer service, adjudication of immigration applications and petitions, fraud detection, and background checks.

Requirements & Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

The Fraud Detection and National Security Directorate (FDNS) was established within USCIS to strengthen national security and the integrity of the country's legal immigration system by closely aligning the adjudication of immigration benefits and services with the identification of potential threats to national security and/or public safety, the detection and deterrence of fraud, and the use of law enforcement and intelligence information to ensure optimal security for U.S.

communities. FDNS systematically identifies updates, and records indicators of fraudulent activities; manages fraud cases; identifies vulnerabilities and other weaknesses that compromise the integrity of the legal immigration system; and coordinates and provides logistical support in law enforcement and national security matters. FDNS is the primary conduit for information sharing and collaboration with law enforcement and intelligence agencies.

Training: If you have not already done so, you will be required to attend the residential, paid FDNS Officer Basic Training course. Additionally, if you have not already done so, you will be required to attend the residential, paid USCIS BASIC Officer training program, lasting six weeks, at a USCIS training facility. Both trainings must be successfully completed according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position.

Such failure will result in either reassignment to a different position, demotion or separation by appropriate procedures. The selectee will also be required to attend and pass a supervisory training course as required by the agency (if not previously attended). Failure to attend or pass the supervisory course will be grounds for mandatory removal from the position.

Such failure will result in either reassignment to a different position, demotion, or separation by appropriate procedures.

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Common definitions for hiring terms found in this announcement.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities.

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with Citizenship and Immigration Services, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $90925 – $118204/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-11-02.

How many openings are available?

There are 4 openings for this position.

What is the work schedule?

This is a This position may be subject to shift work, shift differential may apply. position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.