Supervisory Human Resources Assistant (Military/Office Automation).

USMEPCOM; City of Syracuse (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

USMEPCOM in Syracuse, NY is seeking a Supervisory Human Resources Assistant (Military/Office Automation) to oversee administrative personnel processing military service applicants and to provide training to stakeholders and staff. The role emphasizes safeguarding PII/PHI and coordinating cross-sectional workflows.

The position requires typing proficiency (40 WPM) and the ability to work with web-based systems, with eligibility for a background investigation and possible shift work.

Qualifications

• Experience in processing military personnel records and HR procedures.
• Typing proficiency at least 40 WPM.
• Ability to train stakeholders and staff.
• Background check and security clearance requirements.

Responsibilities

• Direct administrative personnel involved in the processing of military service applicants.
• Provide training on various topics to stakeholders and subordinate staff.
• Maintain applicant records to ensure the safekeeping of PII and PHI.
• Distribute mission focused work assignments to subordinate staff to maintain efficient operations
• Evaluate employee performance to support employee development and accountability
• Conduct inspections to ensure applicant processing accuracy, file compliance, and adherence to standard operating procedures.
• Coordinate between multiple sections to ensure processing is completed within standards.
• Make recommendations on initiatives to improve military processing functions

Skills

Leadership

Training

Records management

Policy compliance

Tools

MHS GENESIS

Job description

• As a Supervisory Human Resources Assistant (Military/Office Automation), you will:
• Direct administrative personnel involved in the processing of military service applicants.
• Provide training on various topics to stakeholders and subordinate staff.
• Maintain applicant records to ensure the safekeeping of personally identifiable information (PII) and protected health information (PHI).
• Distribute mission focused work assignments to subordinate staff to maintain efficient operations
• Evaluate employee performance to support employee development and accountability
• Conduct inspections to ensure applicant processing accuracy, file compliance, and adherence to standard operating procedures.
• Coordinate between multiple sections to ensure processing is completed within standards.
• Make recommendations on initiatives to improve military processing functions

Duties

• As a Supervisory Human Resources Assistant (Military/Office Automation), you will:
• Direct administrative personnel involved in the processing of military service applicants.
• Provide training on various topics to stakeholders and subordinate staff.
• Maintain applicant records to ensure the safekeeping of personally identifiable information (PII) and protected health information (PHI).
• Distribute mission focused work assignments to subordinate staff to maintain efficient operations
• Evaluate employee performance to support employee development and accountability
• Conduct inspections to ensure applicant processing accuracy, file compliance, and adherence to standard operating procedures.
• Coordinate between multiple sections to ensure processing is completed within standards.
• Make recommendations on initiatives to improve military processing functions

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has been designated as non-sensitive and requires a personnel security investigation.
• This position may require you to work an occasional Saturday and/or shift work (work before 0600 or after 1800 hours).
• This position may routinely require you to work unscheduled overtime to accommodate fluctuations in workload based on the daily mission requirements.
• This position requires you to successfully complete the applicable Military Health System (MHS) GENESIS Training in order to access the MHS GENESIS System within 30 days of on-boarding and/or as required.
• This position requires the skills of a qualified typist and ability to utilize web-based software systems
• This position may require you to perform temporary duty (TDY) business travel including occasional overnight as assigned.

Qualifications

Who May Apply

• 30 Percent or More Disabled Veterans
• Current Department of Army Civilian Employees
• Current Department of Defense (DOD) Civilian Employee (non-Army)
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Specialized Experience

To qualify based on your work experience, your resume must clearly describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled including: Performing quality review of applicant records or personnel documents; Utilizing automated systems to update military human resources personnel records; Providing guidance or training to stakeholders on military human resources procedures; Leading a group or team to ensure assigned tasks are completed. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

TYPING

This position requires a qualified typist with a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Time in Grade Requirement

Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). If you are a current Federal employee, you must include your pay plan, series and grade in your work experience(s) on your resume submission and/or upload supporting documentation (within-grade increase SF50) to show that you meet the time-in-grade requirement. In addition, if your step reflects '00', you must include your current salary for each position.

Education

This job does not have an education qualification requirement.

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• One year Supervisory probationary period may be required.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
• This is a Human Capital and Resource Management Career Field position.
• Recruitment/Relocation incentive may be authorized if determined to be in the best interest of the Federal Government and requirements are met.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Reasonable Accommodation (RA) Requests

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.