Supervisory Health System Specialist (Patient Registration)

Indian Health Service; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

The Indian Health Service at Phoenix Indian Medical Center seeks a professional to manage patient registration and admissions eligibility data and to coordinate third-party data collection to support timely billing. This role also maintains a pre-authorization and predetermination system to improve third-party billing collections and ensure compliance with REAL ID requirements beginning May 7, 2025.

The position requires demonstrated experience in health care administration, analytical and

Qualifications

• Education or experience in health care administration or related fields.
• Specialized experience in analytical, administrative, or supervisory roles in health care.
• Knowledge of health care delivery systems and related regulations.
• Experience coordinating administrative, clinical, or service activities.

Responsibilities

• Collect patient registration and admissions eligibility data.
• Collect third-party alternate resource data from patients.
• Maintain a pre-authorization and predetermination system to improve billing collections.
• Ensure compliance with REAL ID requirements.

Skills

Lead and supervise

Planning and analysis

Healthcare delivery systems knowledge

Qualitative/quantitative evaluation

Education

Undergraduate/Graduate education in hospital or public health administration

Course work in health care administration

Job description

This position is located in Division of Financial Services at Phoenix Indian Medical Center, Phoenix, AZ, The incumbent ensures an efficient, accurate, and timely system of collecting patient registration and admissions eligibility data and collection of third-party alternate resource data from patients, maintain a pre-authorization and predetermination system to improve third party billing collections. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

To qualify for this position

your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENT(S): INDIVIDUAL OCCUPATIONAL REQUIREMENTS

• - Education: Undergraduate and Graduate Education, Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR; Specialized Experience - Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following; OR Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such such as budget, personnel, and procurement.

Special Provision for In-service Placement

Successful complete of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included:

• Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS, GS-11:

• Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-09 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: ability to lead and supervise, including managing staff performance, ensuring compliance and maintaining operation efficiency; performs long and short range planning, evaluating and analysis; and projection of future resource requirements; comprehensive knowledge of health care delivery systems and an understanding of their functional organization; the ability to apply analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations carried out by personnel or substantive administrative support functions; Knowledge of qualitative and/or quantitative methods for assessment and improvement of Patient Registration processes and systems; OR Completed a Ph.D. or equivalent doctoral degree that included major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Completed three (3) full years of a progressively higher level graduate education leading to such a degree that included major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration, or LL.M., if related. OR Possess a combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 perc.