Health Technician (Dietetic)

Military Treatment Facilities under DHA (DOD); Bethesda (MD); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Military Treatment Facilities under the DHA (DoD) in Bethesda, MD, is seeking a Health Aid and Technician to support Nutrition Services. The role handles patient meal orders, room service coordination, and dietary education within a hospital setting.

Work is full-time in an office environment with potential on-call requirements and adherence to health and safety protocols. The position is in the competitive federal service and involves background checks and immunization requirements.

Qualifications

• Six months of general experience or equivalent familiarity with Dietetics and Nutrition.
• Experience providing food, nutrition, and/or dietetics services; answering calls; delivering customer service; and using computerized systems in a medical facility.

Responsabilités

• Receive and direct phone calls from patients, family members, staff, and dietitians.
• Check electronic medical records for prescribed diet orders and ensure they flow to the nutrition system.
• Maintain control of inpatient meal orders and room service menus.
• Accept meal and nourishment orders from patients, nursing staff, and guests by phone and in person.
• Educate patients on meal ordering procedures and dietary restrictions related to their diet orders.
• Track menu selections for designated nutrients to keep patients within prescribed limits.

Connaissances

Customer service

Phone handling

Record keeping

Dietary assistance

Formation

Two years of education above high school including 12 semester hours in Dietetics or Nutrition

Description du poste

Summary

About the Position: Work is performed in an office environment within the Nutrition Services Department. The Patient Room Services section operates between the hours of 0500-1900 including weekends and holidays.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

Job Details

• Vacancies: 1
• Location: Bethesda, MD
• Telework eligible: No
• Remote job: No
• Relocation expenses reimbursed: No
• Salary: $41,659 – $54,160 per year
• Pay scale & grade: GS 4
• Promotion potential: None
• Work schedule: Full-time
• Travel required: Not required
• Appointment type: Permanent
• Occupations and job series: 0640 Health Aid And Technician
• Supervisory status: No
• Federal service type: Competitive Service
• Represented by a union: No
• Drug test: No
• Security clearance: Not Required
• Position sensitivity and risk: Noncritical-Sensitive (NCS)/Moderate Risk
• Jobs require a background check and some require a security clearance. The type depends on the job.
• Background check type: Suitability/Fitness
• Financial disclosure required: No

Candidate Eligibility

This job is open to the public: U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

• Receive and direct phone calls from patients, family members, staff, and dieticians.
• Check electronic medical record for prescribed diet order and confirm it flows over to the nutrition system.
• Maintain control of inpatient meal orders and room service menus.
• Accept meal and nourishment orders from patients, nursing staff, and guests by phone and in person.
• Educate patients on proper meal ordering procedures as well as dietary restrictions related to their prescribed diet order.
• Track menu selections for designated nutrients to keep patients within limits established by prescribed diet orders.

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position requires the incumbent to have Tuberculosis testing.
• This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
• This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• This position is subject to a background investigation to determine your suitability for Federal employment.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: Six months of general experience (1) in any type of work that demonstrates the applicant’s ability to perform the work of the position, or (2) experience that provided a familiarity with Dietetics and Nutrition AND six months of specialized experience which includes providing food, nutrition, and/or dietetics services; answering calls; providing effective customer service; and operating computerized systems in a medical treatment facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-03).

OR

Education: Two years of education above the high school level that included at least 12 semester hours in subjects related to the position, such as Dietetics or Nutrition.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education by 60. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional Information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

You are required to submit documents varying based on eligibility for priority. A completed application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

• 1. Your resume: Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
• 2. For each relevant work experience, make sure you include the employer’s name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• 3. Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about what’s in your resume.
• 4. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• 5. For additional information, to include formatting tips, see: What to include in your resume.
• 6. Cover Letter, optional
• 7. Most recent Performance Appraisal, if applicable
• 8. This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: ++Transcripts and Licenses++.

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person’s personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

Agency Contact Information

Army Applicant Help Desk

Website: https://portal.chra.army.mil/hr_public?id=app_inq

Address: JT-DDAAFF NCR DHN – WALTER REED DO NOT MAIL Bethesda, MD 20889 US

Next Steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request.

Veterans and Military Spouses will be considered along with all other candidates.