Supervisory Field Examiner (Fiduciary Coach).

Veterans Benefits Administration; Milwaukee (WI); Presencial; USD 85 000 - 120 000; Tempo integral

Resumo da oferta

Veterans Benefits Administration is seeking a Supervisory Field Examiner to lead a team in processing rating decisions, awards, and examinations with emphasis on timely delivery and asset protection for beneficiaries.

The role requires coaching staff, prioritizing workloads, and coordinating with other teams to meet workload demands while complying with regulations. A supervisory probationary period and TIG requirements apply.

Qualificações

• Coaches, counsels, or trains employees.
• Analyzes laws, regulations, and rules impacting policies and procedures.
• Plans workload and assigns priorities to subordinates.

Responsabilidades

• Ensure timely processing of rating decisions, awards, examinations, and reviews.
• Direct resources to support team objectives and safeguard beneficiaries’ assets.
• Provide guidance on technical and administrative matters to staff.

Conhecimentos

Workload management

Policy interpretation

Process improvement

Prioritization

Coaching & advising

Project assignment

Team coordination

Descrição da oferta de emprego

Duties

The incumbent is responsible for ensuring that all rating decisions, awards, field examinations, accountings, fund usage reviews, and misuse determinations are processed as expeditiously as possible to assess the competence, adjustment, and personal welfare of beneficiaries and protect a beneficiary's assets from loss or diversion. The incumbent is also responsible for the cost-effective use of resources to accomplish the team's assigned outcomes.

Candidates Must Also Demonstrate Experience Or Training They Possess, Or Have The Potential To Develop The Qualities Of Successful Supervision As Follows

• Manages the workload and adheres to the division priorities and timeliness constraints.
• Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures, and methods of operation.
• Makes recommendations concerning workload management, the optimum mix of staff in consideration of operating costs and program effectiveness, and introduction of improvements to work methods and processes.
• Plans and assigns work priorities for his/her subordinates and has final technical authority over the final work product.
• Is responsible for administrative and personnel actions affecting the team (e.g., PIPs), and provides advice, counsel, and instruction to individual employees of the team on both technical and administrative matters.
• Assigns special projects, completes Systematic Analyses of Operations (SAO), and ensures that the team's efforts support the overall goals of the Fiduciary Hub.
• Coordinates with other teams' coaches to redirect staff as needed to meet increased workload demands in those other teams.

Work Schedule

Full time, Monday through Friday, 7:00AM-3:30PM

Compressed/Flexible

Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is not a virtual position.

Position Description/PD#

Supervisory Field Examiner- 40159A

Relocation/Recruitment Incentives

Not Authorized

Bargaining Unit

No

Financial Disclosure Report

This position requires completion of a Confidential Financial Disclosure Report (OGE-450) under 5 C.F.R.

• 2634.904(a). The selectee must submit the form before entering on duty and annually thereafter.

Requirements

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions Of Employment Are As Follows

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Selectees are required to serve a one-year supervisory probationary period if not previously completed in a Federal position.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 10/24/2026.

TIME-IN-GRADE REQUIREMENT

Applicants who are current/former Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade (TIG) requirements.

• For a GS-13 position you must have served 52 weeks at the GS-12 level.

To support your claim of time-in-grade, you must submit your most recent appointment, promotion or within grade increase SF-50. Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information. The grade may have been in any occupation, but must have been held in the Federal service. A Standard Form 50 (SF-50) that shows your TIG eligibility must be submitted with your application materials. Applicants must submit their most recent Notification of Personnel Action, SF-50:

• Official SF-50 that shows you held the grade (or higher) for the full performance level of the position you are applying for, or
• Official SF-50 that shows you held the next lower grade for at least one year for the position you are applying for. Multiple SF-50s may need to be submitted to show this.

• Within grade increases (WGI) at the highest grade held; or
• Promotions with an effective date that occurred more than one year from the closing date of the job opportunity announcement; or
• Most recent appointment

NOTE:

Do not submit Award or General Adjustment SF-50s, as they do not provide sufficient information and will not be accepted for the purpose of verifying TIG.

Specialized Experience Requirement

Specialized experience is demonstrated experience, which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of this position. Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression or must be related to the work of the position advertised and must be reflected in resume. Examples of specialized experience include:

• Coaching, counseling, or training employees.
• Planning, assigning, and reviewing work of subordinates with authority over the work product.
• Researching laws, regulations, and Federal legislation in applying full range of Veterans' benefits programs to assist Veterans, their beneficiaries, and representatives. AND
• Effective written communication to audiences of various backgrounds.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part‑time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Full vs. Part-Time Employment: Full‑time employment is considered to be at least 35 hours per week. Part‑time experience will be credited on a pro‑rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements

The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items.

Education

Education requirements do not apply for this position.

Additional information

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy

The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members

Please visit the

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP),

Reasonable Accommodation (RA) Requests

If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the

For more information on the "Who may apply" eligibility requirements, please refer to the

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.