Supervisory Facilities Operations Specialist

Smithsonian's National Zoo and Conservation Biology Institute; Washington (District of Columbia); On-site; USD 120,000 - 157,000; Full time

Job summary

The Smithsonian's National Zoo and Conservation Biology Institute seeks a Supervisory Facilities Operations Specialist to manage facilities operations and maintenance services across various zones. This is a full-time position requiring substantial supervisory experience and expertise in managing budgets and facilities, ensuring cost-effective and efficient operations.

Benefits

Comprehensive benefits package including health insurance

Vacation and sick leave

Qualifications

• One year of specialized experience equivalent to GS-12 level.
• Experience in administering contracts for maintenance projects.
• Ability to manage facility maintenance budgets.

Responsibilities

• Provide facility operations and maintenance services.
• Compile and execute a multimillion-dollar maintenance budget.
• Evaluate contracts and manage staffing requirements.

Skills

Budget Management

Facility Operations

Contract Administration

Communication

Education

Bachelor's degree in a relevant field

Job description

Supervisory Facilities Operations Specialist

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Supervisory Facilities Operations Specialist

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Join to apply for the Supervisory Facilities Operations Specialist role at Smithsonian's National Zoo and Conservation Biology Institute

Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Smithsonian Institution’s Office of Facilities Management (FM), Office of Facilities Management and Reliability (OFMR). The Office of Facilities Management and Reliability provides the full range of building services through eight maintenance and operational zones.

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Summary

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Smithsonian Institution’s Office of Facilities Management (FM), Office of Facilities Management and Reliability (OFMR). The Office of Facilities Management and Reliability provides the full range of building services through eight maintenance and operational zones.

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Overview

• Accepting applications
• Open & closing dates
  
  

Opening and closing dates 06/13/2025 to 06/30/2025

• Salary
  
  

$120,579 - $156,755 per year

• Pay scale & grade
  
  

GS 13

• Help Help Location
• Washington, DC FEW vacancies
• Remote job
  
  

No

• Telework eligible
  
  

Yes—as determined by the agency policy.

• Relocation expenses reimbursed
  
  

No

• Appointment type
  
  

Permanent - Federal

• Work schedule
  
  

Full-time - Full-Time, Permanent

• Service
  
  

Competitive

• Promotion potential
  
  

13

• Job family (Series)
• 1640 Facility Operations Services
• Supervisory status
  
  

Yes

• Security clearance
  
  

Other

• Drug test
  
  

No

• Position sensitivity and risk
  
  

Non-sensitive (NS)/Low Risk

• Trust determination process
• Credentialing
• Announcement number
  
  

25R-SC-312479-DEU-FM

• Control number
  
  

838696100

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This job is open to

• The public
  
  

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is open to all U.S. Citizens or U.S. Nationals. Note: Federal employees with permanent status or individuals eligible for special appointing authorities may also apply to Job Announcement #25R-SC-312479-MPA-FM. More than one selection may be made from this announcement.

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Duties

The Supervisory Facilities Operations Specialist is responsible for providing a variety of building management services that are outlined in each zone Service Agreement with the respective museum and/or research center.

In This Position, You Will:

• Provide building/facility operations and maintenance services to SI buildings including historic structures, museums, restaurants, shops, theaters, laboratories, daycare centers, etc.
• Compile projections for and execute a multimillion-dollar facility maintenance budget.
• Develop contract specifications, evaluate vendors’ bids and proposals; serve as COTR.
• Develop and plan staffing requirements, work schedules, priorities, and budgets to support central maintenance contracts. Review and evaluate existing programs and activities; identify program improvement needs and changes; develop and implement plans and alternatives to improve operations or adjust to changing requirements to ensure a cost effective and efficient operation.
• Maintain communication with and provide visual presentations to a wide range of individuals and organizations, including the Building Management staff, Smithsonian and museum administrators, the public, scientific staff, contractors, educators, engineers, architects, and other government officials
• Provide information and liaison regarding contracts, programs and related matters to the zones, occupants of facilities, the SI at large, and visitors.
  
  

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Requirements

Conditions of Employment

• Pass Pre-employment Background Investigation
• May need to complete a Probationary Period
• Maintain a Bank Account for Direct Deposit/Electronic Transfer
• Males born after 12/31/59 must be registered with Selective Service.
  
  

Conditions of Employment

Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.

For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.

Qualifications

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-12 level in the Federal Service. For this position, specialized experience is defined as performing facility operation and maintenance administrative duties such as administering contracts for maintenance projects, projecting and managing facility maintenance budgets, coordinating and scheduling facility maintenance projects, providing logistics support for special events, etc.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

Additional information

• This position is not included in the bargaining unit.
  
  

Recruitment Incentive: Recruitment incentive(s) may be authorized for this position. However, approval for incentives are contingent upon various availability. If authorized, certain incentives will require the incumbent to sign a service agreement to remain in the Federal government for a certain time period.

Note: This statement does not imply nor guarantee an incentive will be offered and paid.

Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

Read more

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The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.

Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

Flexible Spending Accounts - https://www.fsafeds.com/

Health Insurance - http://www.opm.gov/insure/health/index.asp

Leave - http://www.opm.gov/oca/leave/index.asp

Life Insurance - http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - http://www.ltcfeds.com

Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants For This Position May Be Evaluated In Multiple Stages. The First Stage Is An Evaluation Of Your Responses To The Online Multiple-choice Questions That Assess Your Experience, Education, And/or Training For The Job-related Competencies Below:

• Knowledge of facility operations and maintenance functions including such aspects as facility inspections, health and safety, environmental issues, utilities, plumbing, and HVAC.
• Knowledge of the budget process and associated financial management methods.
• Knowledge of the Federal Acquisition Requirements and the rules and regulations governing COTR responsibilities.
• Demonstrate ability to supervise, manage and motivate a diverse range of personnel.
• Ability to communicate clearly, concisely and persuasively in speech, to a wide range of individuals and organizations.
• Ability to communicate clearly and concisely in writing, to a wide range of individuals and organizations (i.e. memos, reports and emails).
  
  

Applicants who meet or exceed minimum qualifications will be assigned to one of three category groups based on job-related criteria:

• Best Category - Meets the minimum qualification requirements and excels in most of the job related competencies above.
• Better Category - Meets the minimum qualification requirements and satisfies most of the job related competencies above.
• Good Category - Meets the minimum qualification requirements, but does not satisfy most of the job related competencies above to a substantive degree.
  
  

This category rating process does not add veterans' preference points or apply the "rule of three", but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. A selecting official may make selections from the highest quality category (Best Category) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C. 3317(b) or 3318(b) are satisfied. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. Applicants who have not submitted a resume in the USAjobs system and/or have not answered all of the vacancy questions will not be considered for this position.

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

You may preview questions for this vacancy.

• Help Help
  
  

The Smithsonian offers a comprehensive benefits package that includes, in part, vacation and sick leave, holidays, health/life insurance, accident insurance, and excellent retirement program options.

Please see Benefits at https://www.si.edu/OHR/benefits for a complete description.

Flexible Spending Accounts - https://www.fsafeds.com/

Health Insurance - http://www.opm.gov/insure/health/index.asp

Leave - http://www.opm.gov/oca/leave/index.asp

Life Insurance - http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - http://www.ltcfeds.com

Retirement Program - https://www.opm.gov/retirement-services/

• As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  

Your Application Package Should Include The Following Documents:

• Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click here.
• Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
• Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.
  
  

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• Click on the "Apply Online" button on the upper right side of the page. Please Note:
• You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
• You may submit required documents by uploading them online during the application process.
• The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
• If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.
  
  

Agency contact information

Susie Cunningham Susie Cunningham

Phone [phone] Email [e-mail]

Address SMITHSONIAN

Office of Human Resources

POB 37012, 600 Maryland Avenue, MRC 517

Suite 5060

Washington, District of Columbia 20013-7012

United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt.

The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing [e-mail]; or by contacting the Office of Human Resources Representative listed.

Additional Information:

• Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm.
• The Smithsonian does not pay relocation expenses.
• The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).

• The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request
  
  

Help Help

Required Documents

Your Application Package Should Include The Following Documents:

• Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), hours worked per week, and salary for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position. For assistance with creating a resume, please click here.
• Proof of Veteran's Preference - DD214 (Member 4 Copy), if you are a veteran. Additionally, applicants claiming 10-point preference must complete Standard Form (SF) 15, Application for 10-Point Veteran Preference, as well as additional documentation required by the SF-15, such as a VA letter.
• Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
• Proof of U.S. accreditation for foreign study, if applicable.
  
  

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help Help

How to Apply

Click on the "Apply Online" button on the upper right side of the page. Please Note:

• You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
• You may submit required documents by uploading them online during the application process.
• The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.
• If you are unable to apply online, paper applications may be accepted with prior approval of the Contact Person listed below.
  
  

Agency contact information

Susie Cunningham Susie Cunningham

Phone [phone] Email [e-mail]

Address SMITHSONIAN

Office of Human Resources

POB 37012, 600 Maryland Avenue, MRC 517

Suite 5060

Washington, District of Columbia 20013-7012

United States

Next steps

At the end of the application process you will be able to create and save a PDF file that contains your responses to the assessment questions. You may save this file as initial receipt of your application. After the job announcement closes, you will receive an email from the Smithsonian with confirmation of receipt.

The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS;" e-mailing [e-mail]; or by contacting the Office of Human Resources Representative listed.

Additional Information:

• Tips on applying for Smithsonian jobs are available at www.sihr.si.edu/jobs.cfm.
• The Smithsonian does not pay relocation expenses.
• The Smithsonian embraces diversity and equal employment opportunity (www.si.edu/oeema).
  
  

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Museums, Historical Sites, and Zoos

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