Supervisory Equal Employment Specialist

DLA Careers; Philadelphia (Philadelphia County); On-site; USD 85,000 - 125,000; Full time

Job summary

DLA Careers seeks a Supervisory Equal Employment Specialist to lead the Complaints and Training Business Unit within the Equal Employment Office. You will oversee EEO complaint processing, counseling, ADR, and investigations, ensuring compliance with EEOC laws and directives.

You will supervise staff, develop workforce guidance, analyze complaint data, and drive targeted training programs to reduce costs. Strong leadership, federal personnel policy knowledge, and ability to manage complex

Qualifications

• Specialized experience developing and delivering targeted training for EEO/ADR programs.
• Experience directing and evaluating EEO specialists.
• Extensive management of the federal EEO complaint process from intake to disposition.

Responsibilities

• Serve as Chief of the Complaints and Training BU within the Equal Employment Office.
• Supervise staff in processing EEO complaints for all serviced activities.
• Ensure all EEO complaints comply with EEOC laws and directives.
• Develop guidance and briefings for senior management.
• Oversee intake through resolution of EEO complaints, including counseling, ADR, and investigations.
• Conduct special projects and analyses of EEO, ADR, and training data.

Skills

Training program design

EEO supervision

EEO process management

Guidance to leadership

Data analysis

Job description

Summary

See below for important information regarding this job.

Duties

• Serving as Chief of the Complaints and Training Business Unit within the Equal Employment Office.
• Supervising subordinate staff in the performance of processing Equal Employment Opportunity (EEO) Complaints for all serviced activities.
• Ensuring that all EEO complaints are consistent and comply with all EEOC Laws, Statutes, Management Directives, Policies, Procedures, and EEO Case Law.
• Developing and providing guidance to the work force in the form of staff memoranda, letters of instruction, and briefings to senior management.
• Hearing and resolving complaints from employees and referring group grievances or more serious unresolved complaints to the activity EEO manager.
• Conducting special projects and multi-functional analyses of EEO Complaints, Alternative Dispute Resolution (ADR), and EEO Training information in the serviced activities.
• Overseeing federal EEO complaint processing from intake through resolution, including counseling, investigation, ADR and final action.

Requirements

• Must be a U.S. citizen
• Tour of Duty: Flexible
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Supervisory Probation: Required
• Completion of Supervisory Certification Program: Required
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.

Qualifications

To qualify for a Supervisory Equal Employment Specialist, your resume and supporting documentation must support:

Specialized Experience Includes

• Developing and implementing targeted training programs and process improvements for the EEO and ADR programs to reduce the number and cost of complaints.
• Planning, directing, and evaluating the work of Equal Employment Opportunity (EEO) specialists.
• Demonstrating comprehensive management of the federal EEO complaint process from intake to final disposition (overseeing counseling, coordinating Alternative Dispute Resolution (ADR), managing investigations, and drafting legally sufficient Acceptance Letters, Final Agency Actions, Final Orders, or negotiated settlement agreements in compliance with all Equal Employment Opportunity Commission (EEOC) laws, directives, and case law).
• Developing and delivering authoritative guidance, briefings, and instructional materials to senior leadership and management officials
• Analyzing complaint data and trends to identify systemic issues and lead special projects

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

• 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R.
• 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants

This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Drug-Free Workplace Policy

The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.

Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. A negative drug test result must be received by HR within 30 calendar days after the EOD (i.e., start date). The selectee's inability successfully pass; or refusal to conduct the test may result in: 1) the tentative or FJO being withdrawn during the recruitment process; or 2) subsequently being removed from Federal service for failure to meet a condition of employment. You may be required to sign a "Drug Test Statement of Understanding" if you are selected for this position.

The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.

ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is illegal

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.