Supervisory Computer Assisted Ordering Technician

Defense Commissary Agency; Goldsboro (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Defense Commissary Agency seeks a Supervisory Computer Assisted Ordering Technician to lead CAO technicians, ensuring accurate perpetual inventory balance and optimal ordering quantities to keep products available for patrons. The role emphasizes supervision, inventory control, and effective data management across stores.

Responsibilities include directing daily CAO operations, validating BOH levels, and coordinating with store management to align inventory with demand while maintaining

Qualifications

• One year of demonstrated knowledge of retail procurement and distribution methods.
• Knowledge of principles, procedures, and techniques of retail food merchandising and store management.
• Experience using handheld terminals to gather data and update inventory.

Responsibilities

• Direct and supervise CAO technicians to maintain accurate perpetual inventory balance (BOH).
• Ensure optimum ordering quantities and product availability for patrons.

Skills

Retail procurement knowledge

Inventory management

Data entry using handheld terminals

Supervisory/leadership

Problem solving

Tools

Handheld data terminals

Job description

The Supervisory Computer Assisted Ordering Technician provides direction, guidance and supervision to the CAO technicians in order to maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons. Specific assignments vary by individual store and store management requirements.

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that we have the qualifications described below. You can use experience, education, or a combination of the two to qualify. When using experience to meet qualifications you must submit transcripts. See Required Documents for more information.

Experience: One (1) year of demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management; and developments in commercial retail food store items, equipment, and practices (specialized experience) equivalent to at least the GS-5 grade level. Experience can be under other Federal service pay systems, private sector, or military. Examples of qualifying experience include:

• Using handheld terminals to gather data necessary to update and adjust inventory
• Experience ensuring optimal shelf space allocation for available stock
• Ordering product
• Maintaining a perpetual inventory

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Additional Requirements that must be met by the closing date: Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. (2) Must be able to wear any/all protective clothing provided, such as freezer gear. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-7: You must have 52 weeks of Federal service at or equivalent to GS-5. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a nontemporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies:

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

Overtime: Occasional Fair Labor Standards Act (FLSA): Nonexempt Bargaining Unit Status: Not Covered Obligated Position: No Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: No Telework eligible: No Remote work eligible: No