Supervisory Associate Advocate

Internal Revenue Service; United States; Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Internal Revenue Service's National Taxpayer Advocate Service is seeking a Deputy National Taxpayer Advocate. This role focuses on guiding advocacy efforts, coordinating with IRS divisions and external stakeholders to improve taxpayer service and resolve critical cases.

The position emphasizes leadership, policy application, and collaboration across teams to ensure fair, transparent outcomes and adherence to federal guidelines.

Formación

• Experience working with internal and external stakeholders to address taxpayer concerns.
• Ability to apply tax laws, policies, and procedures to resolve issues.
• Experience following policies and guidelines within a structured organization.
• Ability to coordinate across teams on projects.

Responsabilidades

• Coordinate with TAS teams to advance taxpayer advocacy.
• Assist with resolution of tax-related issues using established policies.
• Collaborate across organizational lines to support the Deputy National Taxpayer Advocate.

Conocimientos

Stakeholder engagement

Policy interpretation

Cross-functional collaboration

Program management

Descripción del empleo

WHAT IS NATIONAL TAXPAYER ADVOCATE SERVICE?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TAS - Deputy National Taxpayer Advocate REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement..

SPECIALIZED EXPERIENCE IR-05:

You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job.

To be qualified for this position your experience must include:

• Experience working effectively within an organizational environment while building productive working relationships with internal and external stakeholders and showing awareness and sensitivity to taxpayer circumstances and concerns.
• Experience assisting with the resolution of tax-related issues by applying established tax laws, policies, and procedures to support fair and consistent outcomes.
• Experience applying and following established policies, procedures, and guidelines within a structured organization.
• Experience collaborating with others on projects or initiatives that involve coordination across teams or functional areas.

TIME AFTER COMPETITIVE APPOINTMENT (TACA):

By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.

For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.