Supervisory Air Traffic Control Specialist (Operations Supervisor), (MSS-2,) (Level 12)

Federal Aviation Administration; Town of Islip (NY); On-site; USD 201,000 - 228,000; Full time

Job summary

Federal Aviation Administration in New York seeks a Supervisory Air Traffic Control Specialist (Operations Supervisor) to oversee enroute operations, supervise a team of Developmental and Certified Professional Controllers, and direct daily flight supervision within delegated areas.

The role involves planning, assigning work, evaluating staff performance, addressing complaints, and coordinating with management on staffing and training needs.

Qualifications

• Experience supervising air traffic control staff and directing assignments.
• Ability to plan and assign work, set priorities and schedules.
• Experience evaluating employee performance and providing feedback.

Responsibilities

• Supervises a staff of Air Traffic Control Specialists within a geographic area.
• Plans and assigns work; sets priorities and schedules; approves leave.
• Evaluates performance and provides guidance and instruction to staff.
• Hears and resolves complaints; identifies training needs; improves productivity.
• Adjusts staffing and procedures to meet resource decisions; tracks goals.

Skills

Staff supervision

Planning & directing

Performance evaluation

Conflict resolution

Training needs assessment

Job description

Supervisory Air Traffic Control Specialist (Operations Supervisor), (MSS-2,) (Level 12)

• Department: Department of Transportation

Serves as an Operations Supervisor in an enroute facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.

Key Responsibilities

Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings.

Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $200948 – $228000/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2027-07-06.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.