Supervisory Air Traffic Control Specialist (Operations Supervisor - MSS-2)

Federal Aviation Administration; Grand Rapids (MI); On-site; USD 90,000 - 117,000; Full time

Job summary

Federal Aviation Administration in Grand Rapids, MI, is seeking a Supervisory Air Traffic Control Specialist (Operations Supervisor - MSS-2) to plan and direct operations within delegated areas, supervising Developmental and Certified Professional Controllers. You will oversee staffing, set work priorities, evaluate performance, and drive training and process improvements to meet program objectives.

This safety‑critical federal role focuses on ATC operations at an ATC‑5 level with leadership

Responsibilities

• Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.
• Plans and assigns work to be accomplished by subordinate employees.
• Sets work priorities and schedules.
• Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters.
• Evaluates performance of employees and recommends performance ratings.

Job description

Supervisory Air Traffic Control Specialist (Operations Supervisor - MSS-2)

• Department: Department of Transportation

Serves as an Operations Supervisor in an ATC-5 level terminal facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers.

Key Responsibilities

Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings.

Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Which agency is hiring for this position?

This position is with Federal Aviation Administration, Department of Transportation.

What is the salary for this position?

The posted pay range is $89991 - $116991/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.