Supervisory Administrative Officer

Veterans Health Administration; Saint Augustine (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

Veterans Health Administration in St. Augustine and Palatka administers healthcare delivery through Community Based Outpatient Clinics.

The Supervisory Administrative Officer role requires weekly in-person coverage at both sites and oversees administrative services and operations. Applicants must meet Time-In-Grade and Minimum Qualification requirements by the closing date and may submit SF-50 documentation as needed.

Qualifications

• Specialized experience in advising and coordinating administrative policies, programs and operations.
• Experience planning, directing, supervising, and coordinating administrative services.
• Proven capability in strategic planning and resource allocation.
• Experience conducting process improvement initiatives and lean management techniques.
• Data analysis, statistical measurement, and preparing management reports.

Responsibilities

• Advises and coordinates administrative policies, programs, and operations.
• Plans, directs, supervising, and coordinating administrative services.
• Provides strategic planning and resource allocation.
• Conducts process improvement initiatives and lean management techniques.
• Planning, statistical measurement, data analysis, and report preparation and development.
• Preparing administrative reports for management briefings.
• Provide professional and clerical advice, support and assistance to customers.
• Consults with staff on progress of corrective actions.
• Collaborates with Human Resources on personnel actions.
• Directs budget, management, staffing, supply, maintenance, facility, administration, logistics, and other services.
• Conduct analytical studies on operational processes, issue topics, or special projects.
• Responsible for aspects of Space Management for assigned facilities.

Skills

Policy coordination

Budget & staffing

Process improvement

Data analysis

Education

Ph.D. or equivalent

Job description

The Supervisory Administrative Officer position is assigned to the Primary Care Service and located in the St. Augustine and Palatka Community Based Outpatient Clinic. Supervisory Administrative Officer must cover both sites in person each week. Provides expert knowledge in analyzing, evaluating, advising and coordinating health care delivery systems and operations at site specific locations and sends findings to the Associate Director, Primary Care and Outpatient Clinics.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/08/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. For appropriate SF-50(s) to submit please see Required Documents section for examples of SF-50(s) to include. In addition to meeting the Time-In-Grade Requirement you must meet the Minimum Qualification Requirement below.

Minimum Qualification Requirement: Specialized Experience: You must have one year of GS-09 level specialized experience directly related to this position within the organization. Examples of specialized experience would typically include, but are not limited to:

• Advises and coordinates administrative policies, programs, and operations.
• Planning, directing, supervising, and coordinating administrative services.
• Provides strategic planning and resource allocation.
• Conducts process improvement initiatives and lean management techniques.
• Planning, statistical measurement, data analysis, and report preparation and development.
• Preparing administrative reports for management briefings.
• Provide professional and clerical advice, support and assistance to customers.
• Consults with staff/personnel on progress of corrective actions.
• Collaborates with Human Resources on personnel actions.
• Directs budget, management, staffing, supply, maintenance, facility, administration, logistics, and other services.
• Conduct analytical studies on operational processes, issue topics, or special projects.
• Responsible for aspects of Space Management for assigned facilities.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree or LL.M.

OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of GS-09 level specialized experience directly related to the work of the position and education beyond a master's degree may be used to qualify.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.