Supervisory Administrative Officer

National Cemetery Administration; Richmond (VA); On-site; USD 64,000 - 84,000; Full time

Job summary

National Cemetery Administration in Richmond, VA is seeking a Supervisory Administrative Officer to serve as the principal administrative advisor to the Cemetery Director. The role manages a broad range of administrative and operational programs to support cemetery operations and ensure efficient, compliant governance.

Responsibilities include leading administrative operations, HR activities, procurement, budgeting, and records management, with a focus on training, performance, and stakeholder

Qualifications

• A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).
• If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Responsibilities

• Provides leadership and oversight of administrative operations, establishing priorities, assigning work, evaluating employee performance, approving leave and timecards, resolving employee issues, and identifying training and developmental needs.
• Conducts studies and analyses of administrative, operational, financial, and workforce programs to evaluate effectiveness, identify trends, improve efficiency, and recommend solutions to management.
• Analyzes budget and workload data to support planning activities, forecast resource requirements, monitor expenditures, and ensure the effective utilization of organizational resources.
• Administers and coordinates human resources activities, including recruitment actions, personnel transactions, awards programs, workforce planning, employee relations matters, and training initiatives.
• Oversees administrative programs involving records management, correspondence management, office automation, internal controls, and regulatory compliance to ensure efficient and effective operations.

Education

Transcript submission

Accredited education recognized by US DoE

Certificate of Foreign Equivalency (if using foreign education)

Job description

• Hiring Agency: National Cemetery Administration
• Department: Department of Veterans Affairs

This position is located at the Fort Harrison National Cemetery in Richmond, VA.

Key Responsibilities

The Administrative Officer serves as the principal administrative advisor to the Cemetery Director and is responsible for planning, coordinating, and evaluating a wide range of administrative and operational programs that support cemetery operations.

Duties include, but are not limited to: Provides leadership and oversight of administrative operations, establishing priorities, assigning work, evaluating employee performance, approving leave and timecards, resolving employee issues, and identifying training and developmental needs.

Conducts studies and analyses of administrative, operational, financial, and workforce programs to evaluate effectiveness, identify trends, improve efficiency, and recommend solutions to management. Analyzes budget and workload data to support planning activities, forecast resource requirements, monitor expenditures, and ensure the effective utilization of organizational resources.

Administers and coordinates human resources activities, including recruitment actions, personnel transactions, awards programs, workforce planning, employee relations matters, and training initiatives. Oversees administrative programs involving records management, correspondence management, office automation, internal controls, and regulatory compliance to ensure efficient and effective operations.

Manages procurement and contracting support activities, including purchase card operations, invoice certification, contract administration, acquisition planning, and compliance with applicable acquisition regulations and policies. Develops reports, briefings, correspondence, spreadsheets, and other analytical products to communicate findings, justify resource requirements, and support management decision-making.

Monitors internal control programs, conducts reviews and assessments, identifies deficiencies, and recommends corrective actions to improve organizational performance and ensure compliance with established policies and procedures. Serves as liaison with Human Resources, Finance, Contracting, Information Technology, and other support organizations to coordinate administrative activities and resolve operational issues.

Provides program support for cemetery operations by coordinating administrative actions, responding to stakeholder inquiries, interpreting policies and procedures, and ensuring quality customer service to veterans, families, funeral directors, and community partners. Coordinates special projects, outreach activities, and commemorative events, including interactions with Veterans Service Organizations, community groups, government officials, and other stakeholders.

Ensures the protection of sensitive information and records in accordance with the Privacy Act, records management requirements, cybersecurity guidance, and other applicable laws, regulations, and policies. Preferred experience: Intermediate Administrative Skills, Intermediate Microsoft office Skills, Customer Service Background, Leadership Experience, Contracting Officer Experience. Work schedule: Required to work Monday through Friday, 7:30 am to 4:00 pm.

May include occasional weekends.

Compressed/Flexible Schedule: Not Available Telework: Not Available Position Description Title/PD#: Supervisory Administrative Officer/PD1740629 The full performance level of this position is GS - 09 Relocation Expenses: Not Authorized Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).

Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Which agency is hiring for this position?

This position is with National Cemetery Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $64475 – $83822/yr.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-07 · Not affiliated with or endorsed by OPM or USAJOBS.gov