Supervisor - Women's & Children's Services (1.0 FTE, Days)

EvergreenHealth

Kirkland (WA)

On-site

USD 82,000 - 132,000

Full time

5 days ago

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Benefits offered by this job

Medical, vision and dental insurance

Health Savings Account

Flexible Spending Account

Life and disability insurance

Retirement plans 457(b) and 401(a)

Tuition assistance for degrees

Paid Time Off/Vacation

Federal Public Service Loan ForgIVENss

Job summary

EvergreenHealth in Kirkland, WA is seeking a collaborative leader to support operations across the Family Maternity Center, Pediatrics, and NICU. You will coordinate daily activities, optimize staffing, and partner with department leaders to ensure smooth unit operations and exceptional patient care.

The role requires a Bachelor's degree, healthcare experience, and supervisory experience, with familiarity in patient scheduling and EHR systems.

Qualifications

Bachelor’s degree in Business, Health Administration, Nursing, or equivalent
Three years of experience in healthcare
At least one year in supervisory or leadership role
Experience with patient scheduling, registration, and check-in, or charge capture
Knowledge of electronic health record systems
Strong oral and written communication skills
Demonstrated initiative and problem-solving abilities

Responsibilities

Oversees daily operations of Family Maternity Center and Children’s units, focusing on non-clinical support teams
Coordinates patient registration, admission, scheduling, and revenue capture; ensures seamless patient experience
Schedules non-clinical staff and manages vacation approvals and coverage
Monitors staff performance; provides orientation, education, and support
Collaborates with Women’s & Children’s leadership on budgets, goals, and quality initiatives
May oversee projects, collect data, monitor outcomes, and report findings
Leads or participates in committees and meetings as needed
Performs other duties as assigned

Skills

Leadership experience

Communication skills

Education

Bachelor's degree in Business, Health Administration, Nursing, or related field

Tools

Epic EHR

Job description

Wage Range: $82,472 - $131,934 per year

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary

The Women's & Children's Services leadership team is seeking a collaborative and proactive leader to support operations across the Family Maternity Center, Pediatrics, and NICU. This role is responsible for coordinating daily activities, optimizing staffing and resources, and helping ensure smooth unit operations. The successful candidate will serve as a trusted resource for staff and partner departments, working closely with leaders to support exceptional patient care and a positive team environment.

Primary Duties

Oversees and assists in the daily operations of the Family Maternity Center and Children’s units, with specific focus on the non-clinical support teams and functions.
Works with staff to ensure accuracy in patient registration and admission process, procedure scheduling, and revenue capture processes. Coordinates and participates in operations as required to ensure a seamless patient experience.
Schedules non-clinical staff, based on anticipated patient needs, and ensures work assignments are appropriate for all units. Responsible for vacation authorization and developing coverage plans for staff on leave.
Monitors and assesses staff performance, and provides appropriate orientation, education and support to ensure staff are in compliance with EvergreenHealth policies and regulatory requirements.
Collaborates with Women’s & Children’s leadership team to develop budgets, strategic goals, and quality initiatives.
May be responsible for project oversight, including outcomes monitoring, data collection and reporting. Promotes standardization of processes, incorporating best practices.
Assists Women’s & Children’s leadership team by leading, facilitating and/or participating in various committees and meetings.
Performs other duties as assigned.

License, Certification, Education or Experience

REQUIRED for the position:

Bachelor’s degree in applicable field (Business, Health Administration, Nursing) or equivalent combination of education and experience
Three years of experience working in the healthcare environment
At least one-year experience in formal supervisory or informal leadership role
Demonstrated experience in one or more of the following: patient scheduling, registration, and check in, charge capture or coding, employee scheduling, clinical care in an inpatient setting.
Knowledge of electronic health record systems
Demonstrated ability to communicate effectively in both oral and written forms with customers, visitors and staff
Demonstrated initiative and positive problem-solving skills

Desired

Master’s degree in applicable field (Nursing, Business, Health Administration)
Previous formal leadership experience in an inpatient hospital setting
Previous experience with Epic EHR

Benefit Information

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.