Supervisor, Warehouse Operations

Cardinal Health; Jacksonville (FL); On-site; USD 68,000 - 87,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off plan

Health savings account (HSA)

Paid parental leave

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Job summary

Cardinal Health’s Warehouse Operations leadership role oversees outbound pick, pack, and ship activities. The Supervisor will manage a day or night shift, coaching staff to ensure safe, efficient, and high-quality shipments, and contribute to customer service excellence.

Responsibilities include monitoring KPIs, scheduling work, and guiding teams to sustain operational performance. A strong focus on safety, quality, and continuous improvement is expected.

Qualifications

• Strong written and verbal communication skills.
• Experience leading teams in a warehouse/distribution setting.
• Ability to analyze data to improve productivity and quality.
• Familiarity with continuous improvement methods (5S, Kaizen).
• Experience with ERP systems (SAP or Manhattan).

Responsibilities

• Lead and motivate a team in a fast-paced distribution environment.
• Supervise daily work assignments for leads and associates.
• Track metrics and provide coaching to improve performance.
• Schedule and prioritize work for the team to meet deadlines.
• Conduct monthly performance evaluations and provide feedback.
• Collaborate on talent development and planning.
• Monitor attendance and timecards to ensure adequate headcount.
• Communicate root causes and resolutions to leaders and stakeholders.

Skills

Team leadership

Data analysis

Communication skills

Continuous improvement

Operations management

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

SAP

Manhattan

Microsoft Excel

Job description

Shift Detail: Monday-Friday, 3:00pm-11:30pm -or until completion

Anticipated salary range: $67,500-$86,670

Bonus eligible: No

Department: Outbound

Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 10/25/2026

What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment.

Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product.

This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc.

Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Supervisor, Warehouse Operations supervises a team of Outbound Associates and ensures that pick, pack, and ship operations Outbound are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

Responsibilities

• Lead and motivate employees in a fast-paced distribution environment.
• Supervises the daily work assignments and performance of Group Leads and Associates.
• Tracks efficiency, quality, safety, and productivity metrics to determine which tasks are behind- and ahead-of-schedule and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.
• Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete.
• Conducts monthly performance evaluations and provides constructive one-on-one feedback to encourage and improve Associates’ development and performance.
• Participate in talent, succession, and development planning processes
• Tracks and manages employee attendance as well as timecards and ensures necessary employee headcount to achieve objectives.
• Monitors continually productivity and quality metrics including (PPPH, ship and pick dpm etc)
• Regularly reports on team performance to the site manager.
• Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations.
• Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders, as necessary.
• Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations.
• Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
• Lead teams through change while maintaining employee engagement, operational performance, and business continuity.
• Demonstrate sound judgment, problem‑solving skills, and ownership in managing complex operational situations.
• Effectively manage conflict, facilitate resolution, and align individuals and teams around shared goals.
• Prioritize and support safety, quality, compliance, and customer service standards in daily operations.
• Manage multiple priorities and adapt to changing business needs in a high-volume environment.

Qualifications

• High school diploma, GED, or equivalent work experience preferred, Bachelor degree strongly preferred
• 2‑3 years of experience in operations, warehouse, distribution, logistics, manufacturing, or a related field preferred.
• Previous leadership, supervisory, or team lead experience strongly preferred.
• Experience managing medium size teams preferred
• Experience working with data analysis and/or making decisions based on analysis preferred
• Prior experience with continuous improvement initiatives preferred (ex. 5S, Gemba walks, Kaizen workshops, takt boards, etc)
• Strong written and verbal communication skills
• Strong knowledge of Microsoft Office and Excel preferred (Pivot Tables and spreadsheets)
• Experience working within ERP’s (SAP or Manhattan) preferred

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines and role models Cardinal Health's high ethical standards and code of conduct
• Decisions have a direct impact to work unit operations and customers
• Builds customer relationships, interprets customer needs and assesses their business requirements, shares key learnings with others
• Interactions normally involve information exchange and basic problem resolution
• Work together with colleagues across DC (teamwork)
• Applies expertise to solve standard and non‑standard problems within own area
• Builds confidence and respect of others through a positive and energizing style

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care. With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges —now, andinthe future.

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