Supervisor, Warehouse Operations

Cardinal Health, Inc.; Jacksonville (FL); Hybrid; USD 68,000 - 87,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

FlexPay

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health’s Jacksonville facility seeks a Supervisor, Warehouse Operations to lead a team responsible for pick, pack, and ship activities. You will ensure safety, efficiency, and high-quality shipments while managing day or night shifts and coaching staff.

Responsibilities include supervising Group Leads and Associates, monitoring KPIs, scheduling work, and driving continuous improvement. Strong leadership and data-analysis skills are essential, with a focus on regulatory compliance and

Qualifications

• Experience leading teams in a warehouse or distribution setting.
• Strong communication and problem-solving skills.
• Proficient in data analysis and reporting, with ability to drive improvements.

Responsibilities

• Lead and motivate employees in a fast-paced distribution environment.
• Supervise daily work assignments and track performance metrics.
• Plan and prioritize work to meet on-time shipping goals.
• Conduct monthly performance evaluations and provide feedback.
• Identify opportunities to improve operations and mitigate risks.

Skills

Leadership

Data analysis

Communication

Problem solving

Teamwork

Education

High school diploma

Bachelor degree preferred

Tools

SAP

Manhattan

Job description

Shift Detail:

Monday-Friday, 3:00pm-11:30pm -or until completion

Anticipated salary range:

$67,500-$86,670

Bonus eligible:

No

Department:

Outbound

Benefits:

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:

10/25/2026

What Warehouse Operations contributes to Cardinal Health

Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Job Summary

The Supervisor, Warehouse Operations supervises a team of Outbound Associates and ensures that pick, pack, and ship operations Outbound are safe, efficient, and of high quality. With responsibility for a day or night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

Responsibilities

• Lead and motivate employees in a fast-paced distribution environment.
• Supervises the daily work assignments and performance of Group Leads and Associates. Tracks efficiency, quality, safety, and productivity metrics to determine which tasks are behind- and ahead-of-schedule and provides hands-on guidance to Associates to ensure that pick, pack, and ship tasks are completed correctly and safely.
• Ensures that all warehouse systems are ready and schedules and prioritizes the work that each Group Lead and team of Associates will complete.
• Conducts monthly performance evaluations and provides constructive one-on-one feedback to encourage and improve Associates’ development and performance.
• Participate in talent, succession, and development planning processes
• Tracks and manages employee attendance as well as timecards and ensures necessary employee headcount to achieve objectives.
• Monitors continually productivity and quality metrics including (PPPH, ship and pick dpm etc) Regularly reports on team performance to the site manager.
• Determines the productivity or safety issue root cause and directs supervised staff on resolving the issue and maintaining operations. Promptly and thoroughly documents the issue and communicates the root cause and resolution to the Manager, Supervisors, and other internal stakeholders, as necessary.
• Proactively identifies opportunities to improve operations and mitigate risks within supervised team and broader warehouse operations. Provides input into operational excellence initiatives and ensures that there are implemented correctly within own area.
• Lead teams through change while maintaining employee engagement, operational performance, and business continuity.
• Demonstrate sound judgment, problem-solving skills, and ownership in managing complex operational situations.
• Effectively manage conflict, facilitate resolution, and align individuals and teams around shared goals.

• Prioritize and support safety, quality, compliance, and customer service standards in daily operations.
• Manage multiple priorities and adapt to changing business needs in a high-volume environment.

Qualifications

• High school diploma, GED, or equivalent work experience preferred, Bachelor degree strongly preferred
• 2-3 years of experience in operations, warehouse, distribution, logistics, manufacturing, or a related field preferred.
• Previous leadership, supervisory, or team lead experience strongly preferred.
• Experience managing medium size teams preferred
• Experience working with data analysis and/or making decisions based on analysis preferred
• Prior experience with continuous improvement initiatives preferred (ex. 5S, Gemba walks, Kaizen workshops, takt boards, etc)
• Strong written and verbal communication skills
• Strong knowledge of Microsoft Office and Excel preferred (Pivot Tables and spreadsheets)
• Experience working within ERP’s (SAP or Manhattan) preferred

What is expected of you and others at this level

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines and role models Cardinal Health's high ethical standards and code of conduct
• Decisions have a direct impact to work unit operations and customers
• Builds customer relationships, interprets customer needs and assesses their business requirements, shares key learnings with others
• Interactions normally involve information exchange and basic problem resolution
• Work together with colleagues across DC (teamwork)
• Applies expertise to solve standard and non-standard problems within own area
• Builds confidence and respect of others through a positive and energizing style

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.