Supervisor-Three Meal

Atrium Hospitality; West Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Supervisor to enhance the dining experience at its vibrant restaurant. This role emphasizes teamwork, service excellence, and growth opportunities within a supportive environment. As a Supervisor, you'll lead a dedicated team, ensuring exceptional service and operational efficiency while adhering to health and safety standards. With a commitment to community impact and employee well-being, this position offers a chance to thrive in a fast-paced setting. If you are passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay

Tuition Reimbursement

Wellness Programs

Exclusive Discounts

Qualifications

• Two years of server experience and one year of supervisory experience required.
• Food Safety and Alcohol Awareness certifications needed.

Responsibilities

• Supervise and train food and beverage associates.
• Ensure excellent guest experiences and resolve concerns promptly.
• Follow health guidelines for food handling and sanitation.

Skills

Customer Service

Leadership

Food Safety

Problem Solving

Education

High School Diploma or Equivalent

Job description

Hotel:

Des Moines Sheraton
1800 50th Street
West Des Moines, IA 50266

Position: Supervisor - Three Meal
Type: Full time

Atrium SPIRIT – where teamwork, passion, and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT embodies our belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone can thrive. We go above and beyond to deliver exceptional guest experiences, collaborate to overcome challenges, and are passionate about making a positive impact.

• Career Growth & Learning – 40% of management hires are promoted internally!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy Atrium Traveler and brand discounts to explore new destinations.
• Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts.
• Purpose & Impact – Contribute through community service and volunteer programs.

Wage: $18.38 per hour, commensurate with experience

Hours: Availability between 10 am and Midnight; weekend availability required.

Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Executive Chef, Banquet Manager, or All Purpose Manager

Equipment: Uniform

Primary Purpose:

To provide guests with an excellent restaurant experience.

Work Performed:

• Supervise, direct, schedule, and train food and beverage associates.
• Exceed guest expectations throughout their restaurant and hotel experience.
• Work quickly and independently to resolve operational and guest concerns, with follow-up with management.
• Ensure opening and closing side work is completed accurately daily.
• Assist restaurant associates as needed.
• Follow health department guidelines for food handling and sanitation.
• Adhere to safety and security policies, reporting incidents as required.
• Perform any other duties necessary to fulfill the primary purpose of the role.

Qualifications:

Required:

• Two (2) years of prior server experience.
• At least one year of lead and/or supervisory experience.

Preferred Education: High school diploma or equivalent

Required Licenses/Certifications:

• Food Safety Training certified or within first 60 days.
• Alcohol Awareness certified or within first 60 days.

Physical Requirements:

• Lift 50 lbs occasionally.
• Repeat bending and squatting.
• Stand and walk for entire shift.

Other Requirements:

• Meet minimum age for serving alcohol.
• Ability to read and understand instructions.
• Flexible to work day shifts, early mornings, evenings, nights, weekends, and holidays.

Note: Compensation varies based on factors like experience, certifications, and location. We are an Equal Opportunity Employer. Privacy rights info: https://www.atriumhospitality.com/privacy-policy