Supervisor, Terminal Operations - Mexico Cross Border Services

Landstar System Holdings, Inc.; Laredo (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Landstar System Holdings, Inc. seeks a hands-on Operations Supervisor at the Laredo, TX facility to directly oversee daily transloading activities, coordinate dock and yard movements, and lead Heavy Equipment Operators and support staff.

The role emphasizes safety, compliance, meeting customer commitments, and continuous improvement through strong leadership, resource planning, and cross‑functional collaboration with agents, drivers, and internal teams.

Qualifications

• High School Diploma or GED is required.
• Three years of freight handling, cross-dock, warehouse, transload or transportation ops.
• Bilingual in English and Spanish.

Responsibilities

• Promote safety culture through regular safety discussions and procedures.
• Supervise daily dock, yard, crane, and trailer movement operations.
• Lead, coach, train, and develop Heavy Equipment Operators.
• Conduct coaching and performance discussions to drive improvement.
• Plan daily work activities based on commitments and resources.
• Ensure freight handling meets customer requirements and procedures.
• Oversee operation of forklifts, cranes, and yard equipment.
• Review shipment docs and instructions before work begins.
• Serve as primary operations contact for agents, customers, drivers, and internal departments.
• Resolve service disruptions, cargo discrepancies, and safety issues.
• Maintain photos, seal information, inspections, and records.
• Support compliance with policies and cargo security requirements.
• Monitor performance and identify efficiency improvements.
• Coordinate equipment maintenance to keep operations ready.
• Maintain a clean, safe working environment.
• Support growth by evaluating capacity and resources.
• Collaborate with facility leadership and customers to meet goals.
• Support emergency relief coverage as required.
• Attend department and safety meetings; perform other duties as assigned.

Skills

Bilingual English/Spanish

Communication skills

Leadership

Problem solving

Education

High School Diploma or GED

Forklift certification

Job description

Location: Onsite – Laredo, TX
Schedule: Monday–Friday, 8:00 a.m. – 5:00 p.m.

Internal applicants given priority through 09/16/2026

Summary

Directly supervise and coordinate the daily transloading operations of the Mexico Cross Border Services facility. Lead Heavy Equipment Operators and operational support personnel in the safe, efficient, and compliant execution of dock transloads, yard transloads, crane-assisted transloads, and trailer movement activities within the terminal. Ensure agent and customer requirements are met through effective workforce leadership, operational planning, equipment utilization, communication, and continuous improvement. Promote Landstar's core values of Safety First, Service Excellence, Accountability, and Collaboration while supporting operational performance, employee development, and customer satisfaction.

Essential Responsibilities

• Promote Landstar's Safety First culture through regular safety discussions, employee awareness, and consistent enforcement of established procedures.
• Supervise daily dock, yard, crane, and trailer movement operations.
• Lead, coach, train, and develop Heavy Equipment Operators.
• Conduct regular one-on-one meetings and performance discussions to provide coaching, recognize accomplishments, reinforce accountability, support employee development, and drive continuous improvement.
• Plan and assign daily work activities based on customer commitments, operational priorities, staffing levels, and available resources.
• Ensure freight is handled safely, accurately, and in accordance with customer requirements and company procedures.
• Oversee the operation of forklifts, heavy-capacity material handling equipment, cranes, specialized lifting attachments, and yard tractors.
• Review shipment documentation, handling requirements, and operational instructions before work begins.
• Serve as the primary operations contact for agents, customers, drivers, and internal departments by providing load status updates, operational guidance, and resolution of service-related issues.
• Resolve service disruptions, cargo discrepancies, operational concerns, and safety related issues.
• Ensure required photographs, seal information, equipment inspections, and operational records are completed and maintained.
• Support compliance with company policies, cargo security requirements, and established operating procedures.
• Monitor operational performance and identify opportunities to improve efficiency, service quality, and resource utilization.
• Coordinate equipment maintenance and repair activities to maintain operational readiness.
• Maintain a clean, organized, and safe working environment throughout all operating areas.
• Support growth initiatives by evaluating operational capacity and resource requirements needed to meet customer demand.
• Work collaboratively with facility leadership, operations personnel, security, maintenance providers, agents, and customers to support operational goals.
• Support emergency relief efforts, including night, weekend, holiday, and off hour operational coverage as required.
• Attend and participate in department meetings, safety meetings, and operational training.
• Perform other duties as assigned

Required Minimum Experience and Education

• High School Diploma or GED
• Three years of experience in freight handling, cross-dock, warehouse, terminal, transload, or transportation operations.
• Bilingual in English and Spanish.

Preferred Experience and Education

• Three years of supervisory experience in freight handling, cross-dock, warehouse, terminal, transload, or transportation operations.
• One year of experience with crane operations, flatbed freight, heavy-capacity forklifts, or specialized lifting equipment.
• Certified forklift operator

Knowledge, Skills, and Abilities

• Knowledge of legal capacities on loads and equipment
• Knowledge of trailer types
• Excellent verbal and written communication skills
• Ability to collaborate and lead effectively
• Ability to ensure cross-dock/yard operate in an organized and efficient manager
• Problem solving skills
• Ability to work in a fast-paced environment with sometimes conflicting priorities
• Ability to cover on-call shifts on nights, weekends and holidays

• hours.

** This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.