Supervisor, Technical Sales Support

ITT Inc.; B B Junction (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

ITT Inc. in Arkansas seeks a qualified professional to supervise the preparation and management of technical and commercial proposals for pumps, replacements, upgrades, brownfield projects, contracts, PumpSmart, spare parts, and accessories within the ITT portfolio.

You will coordinate the Technical Sales Support team to ensure proposal quality, timeliness, compliance, and accurate order entry. The role requires a university degree in engineering, hands-on experience with pumps/rotating

Qualifications

• University degree in Engineering.
• At least six months of experience in Engineering and commercial proposals; preferably two to three years with pumps, rotating equipment, or engineered products.
• Knowledge of hydraulics and ANSI, API, ASME, ISO, and HIS standards.
• Experience in ISO 9001 and ISO 14001 certified companies.
• Upper intermediate spoken and written English is required.

Responsibilities

• Organize, prioritize, and distribute requests for quotation received from customers or Sales, including requests related to claims, and assign proposals to estimators based on complexity and deadlines.
• Oversee RFQ, specification, and data sheet reviews and the preparation of proposals, technical and commercial forms, pricing summaries, and legal and ESH documentation, coordinating with Operations, Finance, Legal, and other functions as needed.
• Ensure appropriate technical selection of pumps and components using ITT tools, identification of exceptions, and coordination with factories, value centers, Engineering, and Sales Operations; clarify ambiguous requirements with customers.
• Review the quality and submission of final proposals, including pricing decisions with Engineering or Sales Management, and coordinate delivery to customers or the Sales team.
• Provide technical guidance to the team and customers on product applications and specifications; occasionally join customer visits, support proposals, and identify business opportunities.
• Train and monitor new team members and interns; participate in weekly Sales meetings and communicate proposal status and issues requiring management attention.
• Ensure eQl and proposal databases are current and oversee purchase order review and entry, clean order requirements, handoff to Operations, and acceptance letters when discrepancies arise.
• Ensure compliance with internal procedures for prioritization, PSF submissions, export licenses, imports, order entry documentation, credit requests, and IP-500, aligning internal requirements with customer commercial terms.
• Route customer claims under the applicable Operations procedure and encourage team participation in technical and commercial conferences and training.

Education

University degree in Engineering

Job description

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.

Resumen de Posición

Supervise the preparation and management of technical and commercial proposals for pumps, replacements, upgrades, brownfield projects, contracts, PumpSmart, spare parts, and accessories within the ITT portfolio. Coordinate the Technical Sales Support team and ensure proposal quality, timeliness, compliance, and accurate order entry.

Responsabilidades Esenciales

• Organize, prioritize, and distribute requests for quotation received from customers or Sales, including requests related to claims, and assign proposals to estimators based on complexity and deadlines.
• Oversee RFQ, specification, and data sheet reviews and the preparation of proposals, technical and commercial forms, pricing summaries, and legal and ESH documentation, coordinating with Operations, Finance, Legal, and other functions as needed.
• Ensure appropriate technical selection of pumps and components using ITT tools, identification of exceptions, and coordination with factories, value centers, Engineering, and Sales Operations; clarify ambiguous requirements with customers.
• Review the quality and submission of final proposals, including pricing decisions with Engineering or Sales Management, and coordinate delivery to customers or the Sales team.
• Provide technical guidance to the team and customers on product applications and specifications; occasionally join customer visits, support proposals, and identify business opportunities.
• Train and monitor new team members and interns; participate in weekly Sales meetings and communicate proposal status and issues requiring management attention.
• Ensure eQl and proposal databases are current and oversee purchase order review and entry, clean order requirements, handoff to Operations, and acceptance letters when discrepancies arise.
• Ensure compliance with internal procedures for prioritization, PSF submissions, export licenses, imports, order entry documentation, credit requests, and IP-500, aligning internal requirements with customer commercial terms.
• Route customer claims under the applicable Operations procedure and encourage team participation in technical and commercial conferences and training.

Requisitos del Puesto

• University degree in Engineering.
• At least six months of experience in Engineering and commercial proposals; preferably two to three years with pumps, rotating equipment, or engineered products.
• Knowledge of hydraulics and ANSI, API, ASME, ISO, and HIS standards.
• Experience in ISO 9001 and ISO 14001 certified companies.
• Upper intermediate spoken and written English is required.