Supervisor Table Games Dual Rate- Full Time, Table Games (Harrah's SoCal)

Caesars Entertainment; Valley Center (CA); On-site; USD 64,000 - 66,000; Full time

Job summary

Harrah's Resort Southern California is hiring a Supervisor Table Games to oversee table game operations on a full-time shift, ensuring guest satisfaction and asset security.

The role requires supervising and dealing duties, strong knowledge of game procedures, and the ability to resolve guest issues while maintaining high service standards.

Qualifications

• High School graduate or equivalent.
• Three years casino experience encouraged, preferably in Table Games.
• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
• Must meet Harrah’s Resort Southern California standards regarding dealing skill, defined as game knowledge, accuracy, speed, and game protection.
• Knowledge of casino policies, procedures and regulations pertinent to Pit operations is preferred.
• Must possess excellent customer relations, leadership and communication skills.
• Must be able to read, write, speak and understand English.
• Must be willing to work any day of the week and any shift, including holidays.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.

Responsibilities

• Supervise Table Games on an assigned shift and pit.
• Deal all or most of the table game variations.
• Display working knowledge of table games procedures, house rules, jackpot payment procedures, and card counting methods.
• Ensure uninterrupted table game play by monitoring check racks and game equipment.
• Make quick mathematical computations when determining winners and losers for the accurate collection and paying of bets.
• Resolve guest issues and disputes with support from the Table Games Manager.

Skills

Customer service

Leadership

English proficiency

Education

High School diploma or equivalent

Job description

Supervisor Table Games Dual Rate- Full Time, Table Games (Harrah's SoCal)

Valley Center, CA, United States (On-site)

Be the First to Apply

WE ARE HARRAH'S RESORT SOUTHERN CALIFORNIA At Harrah's Resort Southern California, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: \"Create the Extraordinary\" Our Vision: \"We create spectacular worlds that immerse, inspire and connect you. We don\'t perform magic; we create it with excellence.\" Our Values: \"Blaze the Trail, Together We Win, All-In on Service\" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

This position supervises or deals Table Games on an assigned shift, placing special emphasis on guest service, and security of Harrah’s Resort Southern California’s assets. This position also creates an entertainment environment for all guests providing courteous, friendly and prompt service.

How You Will Create the Extraordinary

• Positive attitude and interactions with guests and teammates.


• Supervision of Table Games on an assigned shift and pit.


• Able to deal all or most of the table game variations.


• Displays a working knowledge of all table games procedures, house rules, jackpot payment procedures, and card counting methods.


• Ensures uninterrupted table game play by monitoring check racks and game equipment.


• Makes quick mathematical computations when determining winners and losers for the accurate collection and paying of bets.


• Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Assistant Manager Casino Games or Table Games Manager.


• Ensures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and teammates and 3) making Comp decisions 4) resolving guest issues using approved resources.


• Interacts positively with support departments to facilitate casino, hotel, food and beverage services as needed.


• Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to the Table Games Manager.


• Supports Table Games dealers, responding quickly to calls for approvals, guest service, or dealing error resolution.


• Coaches and instructs assigned personnel in the proper performance of their duties.


• Provides for safety and security.


• Displays working knowledge of table games software and can make accurate computer entries.


• Complies with Title 31 and AML requirements.


• Remains knowledgeable of current property promotions.


• Monitors legal compliance with federal, state, and gaming laws.

What You Will Need

• High School graduate or equivalent required.


• Three years casino experience encouraged, preferably in Table Games.


• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.


• Must meet Harrah’s Resort Southern California standards regarding dealing skill, defined as game knowledge, accuracy, speed, and game protection.


• Knowledge of casino policies, procedures and regulations pertinent to Pit operations is preferred.


• Must possess excellent customer relations, leadership and communication skills.


• Must be able to read, write, speak and understand English.


• Must be willing to work any day of the week and any shift, including holidays.


• Must be able to get along with co-workers and work as a team.


• Must present a well-groomed appearance.

ADDITIONAL REQUIREMENTS

• Must be able to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks.


• Must be able to lift up to 40 pounds.


• Must be able to bend, reach, kneel, twist and grip items.


• Must be able to walk and be on feet for long periods of time.


• Must be able to respond calmly and handle many customer demands in a fast pace environment. Responds to visual and aural cues.


• Must be able to memorize game rules and procedures.


• Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.


• Must possess good manual dexterity for quick and accurate handling of chips, cards and money.


• Must have excellent vision (including peripheral) to protect the games.


• Must be able to read, verify and sign appropriate documents relating to the game in a small area.


• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Pay: $31.00 per hour

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

About Us

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah's Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!

TOGETHER WE WIN We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Harrah's Resort Southern California will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Harrah's Resort Southern California is an Equal Opportunity Employer. Harrah's Resort Southern California will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 90028


• Job Category Casino


• Job Schedule Full time


• Locations Harrah's Resort Southern California (On-site)