Supervisor, System Operations Center
NOVEC
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Benefits offered by this job
Job summary
NOVEC in Manassas, VA is seeking a supervisor for its 24/7 Operations Center. This role involves overseeing the operations, monitoring reliability, and coordinating responses to emergencies related to the electric distribution system.
The ideal candidate should possess an Associate degree in electrical engineering or a related field, along with five to seven years of experience in managing programs and supervising personnel. A competitive salary and comprehensive benefits are offered.
Qualifications
- Associates degree in electrical engineering or a related field is required or equivalent combination of education and experience.
- Five to seven years of related experience and/or training including management of programs and supervision of people is required.
- Experience in the operation of transmission and distribution systems and related equipment for power systems is strongly desired.
Responsibilities
- Supervises daily activities of a 24/7 Operations Center.
- Monitors system service reliability and implements improvement plans.
- Coordinates response to emergency situations involving NOVEC facilities.
- Establishes and maintains systems verifying integrity of processes and data.
- Supervises operation and monitoring of Outage Management System.
Skills
Education
Job description
Energize your future by joining our team at Northern Virginia Electric Cooperative (NOVEC)! NOVEC's mission is to create value for its members, employees and communities by providing safe, reliable electricity and quality products at competitive prices.
NOVEC is a locally owned electric distribution system headquartered in Manassas, VA. NOVEC provides reliable electric service to more than 180,000 homes and businesses in Clarke, Fairfax, Fauquier, Loudoun, Prince William and Stafford counties, the City of Manassas Park, and the Town of Clifton. NOVEC's service reliability is the best in the region with a 99.99% average system reliability.
As a leader on the high-tech frontier, NOVEC is using proven, cost-effective technology to improve productivity and reliability, reduce expenses, and increase cybersecurity – a national priority. Today’s technology includes what the industry calls "smart grid", as well as fiber optics, and mobile workforce.
Supervises the daily activities of a 24/7 Operations Center to operate, monitor, and maintain NOVEC's transmission and distribution system to ensure a consistent, high-level of system operations and customer service. Supervises NOVEC employees and contract crews in the emergency restoration of service and planned maintenance to the system.
This position is on-site in Manassas, VA and is on a rotating shift schedule with 4-day work weeks including days, nights, weekends, and holidays.
Other related duties may be assigned. An individual must be able to perform each essential duty satisfactorily and effectively. Reasonable accommodation may be available to enable individuals with disabilities to perform essential functions.
- Monitors system service reliability, and implements plans for continuous improvement of reliability and customer service.
- Coordinates the response to Fire, Police, and other public service agencies requests for assistance in emergency situations involving NOVEC facilities.
- Reviews and approves trouble call reports, job orders, database and map update for proper completion of work, submission of additional work requests and accurate documentation and reporting.
- Works continually towards self-development to stay current on system operations and distributions and supervisory procedures and practices.
- Establishes and maintains systems and controls which verify the integrity of all systems, processes and data.
- Provides leadership within the department to ensure required human resource administration, staffing, training, coaching, development, work assignments, performance management, goals and objectives and compliance with company policies and procedures.
- Supervises, authorizes, and coordinates substation, transmission, and distribution switching activities for service restoration and load transfer activates.
- Manages outage damage assessment, resource allocation, and power restoration.
- Supervises operation and monitoring of Outage Management System, IVR, telephone, radio, SCADA, Fire Alarm, Security and other systems and facilities both during and after normal business hours (24/7).
- Suggest improvements or changes to power system for improved system reliability and/or cost savings.
- Analyzes and approves project requests for proper design regarding operating efficiency.
- Associates degree in electrical engineering or a related field is required or equivalent combination of education and experience.
- Five to seven years of related experience and/or training including management of programs and supervision of people is required.
- Experience in the operation of transmission and distribution systems and related equipment for power systems is strongly desired.
- Demonstrated ability to function independently in a multi-task environment, as well as part of a team.
- Demonstrated knowledge of all company policies and procedures as well as all applicable federal, state, and local laws.
- Demonstrated knowledge of generally accepted accounting principles and mathematical skills.
- Demonstrated proficiency with general computer operation and Microsoft Office applications.
- Demonstrated ability to communicate effectively and efficiently with all levels within the organization.
- Demonstrated ability to anticipate and meet rapidly changing customer and business needs by quickly refocusing and realigning strategic and operational direction.
- Demonstrated knowledge of information and electrical systems used to evaluate workload.
- Demonstrated knowledge of training materials. Ability to explain materials and teach principles of electricity.
- Demonstrated ability to analyze transformer and circuit loading. Knowledge of function and operation of substation and line equipment. Knowledge of principles of power flow.
- Demonstrated knowledge of engineering and operational principles and construction methods.
- Demonstrated ability to analyze data and make sound business decisions.
- Demonstrated ability to analyze statistical data and formulate plan of action for improvement.
- Demonstrated ability to lead people and get results through others. Ability to develop and motivate a team. Ability to organize and manage multiple priorities.
- Demonstrated Ability to think ahead and plan over a short and long-term focus.
- Demonstrated knowledge of human resources administration to manage employees work, conduct performance review, develop goals and objectives and assure compliance with policies and procedures.
- Competitive salary and Incentive plan
- Premier health benefits, including an onsite wellness center.
- Survivor and Disability benefits
- 401(k) retirement plan with a 4% base salary match and an additional match of your contribution at a rate of 50% up to the first 12%
- Life insurance
- Vacation, Sick and Holiday Leave
- Educational Assistance
- Annual Company Events
If you're ready to take the next step towards advancing your career, apply today! NOVEC is an equal opportunity employer and participates in E-Verify. We do not provide sponsorship for this position.
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