Supervisor, Surgical Technicians

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Children’s Wisconsin is a nationally recognized health system dedicated to the health and well-being of children. This full-time, salaried on-site role at our Milwaukee campus oversees the daily workflow of surgical technologists in the Operating Room, balancing clinical shifts with leadership responsibilities.

The position emphasizes staff supervision, scheduling, quality control, and collaboration with perioperative leadership to ensure safe, high-quality patient care and department budgeting.

Qualifications

• Associate's Degree in Surgical Technology from a CAAHEP-accredited program.
• 2+ years of operating room or special procedures as a surgical technologist.
• BLS Healthcare Provider certification.
• CST - Certified Surgical Technologist certification.

Responsibilities

• Organize and direct the daily workflow of the surgical technologists.
• Create schedules and monitor quality and equipment performance in the OR.
• Communicate with staff, leadership, and medical staff regarding patient care issues.
• Spend 70% of time in clinical shifts and 30% in administrative/leadership activities.
• Coach, mentor and develop staff; participate in performance reviews and morale.

Skills

Staff scheduling

Communication

Problem solving

Coaching/mentoring

Team leadership

Education

Associate's degree in Surgical Technology

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

This is a full time, salaried on-site position located at our main hospital campus in Milwaukee, WI. Average schedule will be Monday-Friday from 7a-3:30p CST, but occasional night/weekend coverage may be required.

Job Summary

Responsible for organizing and directing the daily workflow of the surgical technologists. Create schedules and monitors quality and equipment performance in the Operating Room. Communicates with staff, peers, perioperative leadership team and medical staff regarding patient care issues and concerns. Spends 70% of the time in clinical shifts and 30% of the time in administrative/leadership, recognizing that at least 10% of the time in the clinical shifts is spent coaching, mentoring, and developing staff.

Essential Functions

• Supervises Technologists and assists in staff scheduling.
• Maintains open lines of communication with the staff through high visibility and accessibility.
• Solves problems and addresses conflicts in an effective manner.
• Verifies accuracy of employee timesheets.
• Trains staff on new processes, equipment, hospital and department policies.
• Communicates with and works collaboratively with surgery leaders to achieve continuity and consistency of information, performance, productivity, and communication among all shifts.
• Recommends changes, reports issues or problematic trends, assesses staff morale, and implements strategies to support the department mission.
• Provides education and quality control for surgical technologists in the OR in regard to equipment, sterile technique and managing supplies for all service lines.
• Maintains staff compliance with state requirements, AORN standards as well as regulatory requirements in the OR.
• Works effectively with the providers to address their clinical and support needs.
• Promotes and assists with quality improvement including prioritization of projects, data collection, and process change facilitation.
• Provides input for projected personnel and equipment needs and provides input into the development of the surgery budget.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.
• Recommends hiring, terminations, compensation changes, promotions, corrective action decisions, and terminations.
• Responsible for understanding and adhering to the Children’s Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business.
• Performs people management responsibilities for employees which may include but are not limited to: employee engagement, recruitment, performance management and development.

Education

Associate’s Degree. Graduate from a CAAHEP accredited two-year Associate’s degree surgical technology program.

Required Experience

2+ years of operating room or special procedures as a surgical technologist in order to obtain knowledge of policies and procedures and proficiency in performing the role.

Required Knowledge, Skills and Abilities

• Understands and satisfies the needs of the neonatal, pediatric, adolescent and adult patient in regards to their growth and development process.
• Interpersonal skills to interact effectively with providers and other department personnel and coworkers in order to ensure quality patient care and present positive department and interdepartmental cooperation.

Licenses and Certifications

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
• CST-Certified Surgical Technologist - The National Board of Surgical Technology and Surgical Assisting required

Patient Care Responsibility

Provides care appropriate to patient population and as described in applicable policies and procedures.

Equal Opportunity

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Company Culture

Dedicated solely to the health and well‑being of children, we are the region's only independent healthcare system dedicated solely to the health and well‑being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.