Supervisor, Supply Chain Operations

Nintendo; North Bend (WA); On-site; USD 82,000 - 131,200; Full time

Job summary

Nintendo of America in North Bend, WA is seeking an experienced supply chain supervisor to lead distribution and packaging teams on-site. You will forecast workload, set goals, and ensure accurate receiving, tracking and transfer of shipments, while driving efficiency and safety.

Applicants should have at least four years of relevant experience, one year of supervisory experience, strong leadership and communication skills, and a degree in business or manufacturing.

Qualifications

• Four years of related experience preferred.
• One year of supervisory experience.
• Strong organizational, coaching, and leadership abilities.
• Excellent communication skills, both oral and written.
• Ability to delegate effectively allowing others to grow.
• Ability to identify, define, and analyze problems; use a problem-solving process; develop decision-making strategies; generate potential solutions; judge and evaluate results; implement solutions (Plan-Do-Check-Act).
• Ability to work with highly confidential and/or sensitive matters.
• Advanced MS Office proficiency; IBM iSeries and Oracle EBS knowledge preferred.
• Undergraduate degree in Business, Manufacturing, or related field.
• Specialized training in automated warehouse packaging and distribution systems or equivalent preferred.
• First Aid and CPR certification preferred.

Responsibilities

• Forecasts and manages work volume, work schedules, and staffing levels, coordinating with other departments.
• Sets goals for performance and deadlines aligned with plans and vision.
• Ensures incoming/outgoing shipments are received, tracked, and transferred.
• Investigates and resolves freight discrepancies and issues.
• Oversees production lines and/or pick/pack assembly lines.
• Manages complex projects with fluctuating deadlines.
• Ensures safety and training guidelines are followed.
• Drives metrics and workflow analysis to improve quality and efficiency.
• Assists in budget planning and identifying key drivers.
• Coordinates with HR to address staff performance issues and coaching.
• Decides hiring for hourly personnel and salary recommendations.

Skills

Leadership

Coaching

Communication

Problem-solving

Education

Undergraduate degree in Business/Manufacturing/related field

Equivalent combination of education/training/experience

Tools

MS Office

IBM iSeries

Oracle EBS

Job description

Nintendo of America

About Nintendo of America

From the launch of the Nintendo Entertainment System TM more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario TM , Donkey Kong TM , The Legend of Zelda TM , Metroid TM , Animal Crossing TM , Pikmin TM and Splatoon TM across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

SUMMARY: Manages and provides leadership and guidance to supply chain personnel. Manages a team of distribution and packaging staff.

Description of Duties

• Forecasts and manages work volume, work schedules, and staffing levels to ensure business needs are met, acts as liaison with other departments.
• Sets goals for performance and deadlines in ways that comply with the company’s/departments plans and vision. Ability to identify strengths and weaknesses within team members and delegate projects and tasks accordingly.
• Ensures incoming and/or outgoing shipments are accurately received, tracked and transferred.
• Investigate and/or resolve freight discrepancies and issues.
• May oversee automated & manual production lines and/or pick/pack assembly lines.
• Manages complex projects and demonstrates situational adaptability with fluctuating deadlines.
• Ensures tasks are being performed by staff according to training, safety and Occupational Safety and Health Administration (OSHA) guidelines.
• Ensures company policies and established guidelines are followed for task completion, including meeting quality, efficiency, and accuracy standards. Facilitates quick and appropriate resolution of any and all challenges, discrepancies or miscommunications.
• Drives innovation within the team, and develops methods for gathering metrics and workflow analysis to improve quality and efficiencies.
• Applies understanding of basic business finance including the ability to identify and quantify key drivers, develop, measure and report key metrics; assists manager in fiscal year budget planning.
• Monitors and evaluates performance of team and assess staff for the semi-annual review process.
• Coordinates with Manager and Human Resource representatives to resolve personnel/performance issues for assigned staff (coaching, documentation, etc.).
• Responsible for hiring decisions of hourly personnel and makes recommendations to manager for salary level.

Summary of Requirements

• Minimum of four years of related experience preferred.
• One (1) year of supervisory experience.
• Strong organizational, coaching and leadership abilities. Self-motivated with a results-driven approach.
• Excellent communication skills, both oral and written. Able to present thoughts and feelings openly and constructively. Effective using nonverbal communication and body language. Can clearly convey, deliver and receive messages.
• Ability to delegate effectively allowing others to grow and work on meaningful and challenging tasks.
• Ability to identify, define, and analyze problems; use a problem-solving process; develop decision-making strategies; generate potential solutions; judge and evaluate results; choose and implement solutions (Plan- Do-Check-Act).
• Ability to work with highly confidential and/or sensitive matters.
• Advanced MS Office proficiency (Word, Excel, and Power Point); IBM iSeries and Oracle EBS Applications knowledge preferred.
• Undergraduate degree in Business, Manufacturing, a related field, or the equivalent combination of education, training and experience.
• Specialized training in automated warehouse packaging and distribution systems or equivalent preferred.
• First Aid and CPR certification preferred.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is on-site in North Bend, WA.

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range:

$82,000 — $131,200 USD