Supervisor, Substation Operations

Eversource Energy; Madison (CT); On-site; USD 127,000 - 141,000; Full time

Job summary

Eversource Energy is seeking an experienced Supervisor to lead the construction, maintenance, and repair of T&D substations in the Northeast region. You will oversee crews, coordinate resources, monitor asset reliability, and ensure safety and regulatory compliance across the shift schedule.

The role requires strong leadership, a Bachelor's degree or equivalent experience, and 5–10 years of supervisory work within substation operations. Travel between CT/MA/NH may be required.

Qualifications

• Bachelor's degree or equivalent related experience required.
• 5–10 years of supervisory experience required.
• Experience in operation and maintenance of substation facilities preferred.

Responsibilities

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by arranging staffing, materials and equipment with other sections and contractors.
• Responsible for the reliability and condition of substation assets.
• Analyses maintenance data and inputs it into the company database.
• Sets expectations and provides feedback; conducts performance reviews.
• Ensures proper application of local union contracts and resolves grievances.
• Directs safety awareness and compliance initiatives within the group.
• Maintains a customer-first attitude and resolves customer issues via collaboration.
• On-call rotation and shift work including weekends.

Skills

Substation supervision

Safety leadership

Team coordination

Customer-focused

Education

Bachelor's Degree or equivalent

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Role and Scope of Position: Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Essential Functions

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods
• Responsible for the reliability and condition of substation assets
• Analysis of maintenance data and its accurate input directly into company database
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Off-hour on-call responsibility is required on a rotational basis.
• Subject to shift work including weekends.

Technical Knowledge/Skill

• Thorough knowledge of applicable work practices and procedures and safety requirements.
• Detailed knowledge of power system maintenance and operation.

Education

• Bachelor's Degree or the equivalent related experience is required.

Experience

• Supervisor: Five (5) to ten (10) years of experience is required
• Experience in the operation and maintenance of substation facilities is preferred
• Previous supervisory experience is preferred

Licenses & Certifications

• Must hold a valid motor vehicle operator's license; valid CDL preferred

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day.
• At times requires working long hours in response to outage situations and shift coverage requirements.

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$126,820.00-$140,910.00

Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor