Supervisor, Substation Operations

Eversource; Connecticut; On-site; USD 127,000 - 141,000; Full time

Job summary

Eversource Energy in Connecticut seeks a seasoned supervisor to lead construction, maintenance, and repair of substation equipment. The role analyzes historical data to determine maintenance needs, promotes safety culture, and drives a customer-first service approach.

Responsibilities include supervising crews, coordinating staffing with various sections and contractors, ensuring asset reliability, and applying union contracts while addressing grievances.

Qualifications

• Bachelor’s degree or equivalent related experience.
• Five to ten years of supervisory experience in substation or electric utility operations preferred.
• Strong leadership and people-management skills with a safety-first mindset.
• Ability to coordinate staffing, materials and equipment across multiple sections.

Responsibilities

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assets by arranging staffing, materials and equipment with other sections and contractors.
• Responsible for reliability and condition of substation assets.
• Analyzes maintenance data and inputs it into the company database accurately.
• Sets expectations and provides ongoing performance feedback; conducts comprehensive reviews per bargaining unit contracts.
• Ensures proper application of local union contracts and resolves grievances timely.
• Directs safety initiatives and monitors safety performance within the group.
• Maintains a customer-first attitude and collaborates with departments to resolve issues.

Skills

Leadership

Team supervision

Safety compliance

Customer focus

Performance feedback

Education

Bachelor’s Degree or equivalent related experience

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role and Scope of Position:

Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Essential Functions:

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods
• Responsible for the reliability and condition of substation assets
• Analysis of maintenance data and its accurate input directly into company database
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Off-hour on-call responsibility is required on a rotational basis.
• Subject to shift work including weekends.

Technical Knowledge/Skill:

• Thorough knowledge of applicable work practices and procedures and safety requirements.
• Detailed knowledge of power system maintenance and operation.

Education:

• Bachelor’s Degree or the equivalent related experience is required.

Experience:

• Supervisor: Five (5) to ten (10) years of experience is required
• Experience in the operation and maintenance of substation facilities is preferred
• Previous supervisory experience is preferred

Licenses & Certifications:

• Must hold a valid motor vehicle operator’s license; valid CDL preferred

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is conducted outside, in varied conditions and terrain including adverse weather conditions, and in a normal office environment which requires sitting, walking, standing, stair climbing and completion of paperwork.
• Drives to various job site locations and customer premises to supervise work, and review or discuss construction job requirements.
• May work with computers for long periods of time during the day.

• At times requires working long hours in response to outage situations and shift coverage requirements.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$126,820.00-$140,910.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor