At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Provides on-site support, training, and communication regarding the reprocessing of surgical instruments and trays to contracted facilities in compliance with the Department of Health, TJC, OSHA, CDC, AAMI, and AORN standards and facilities goals and policies. Coordinates and manages day-to-day operations of SPD employees.
Duties
- Oversees and supports daily operations of all activities related to reprocessing reusable medical supplies and instrumentation, including decontamination, cleaning, assembly, wrapping, sterilization, and storage, within all set professional standards and regulations. Ensures proper operational procedures are followed by all members of the IMS team.
- Assumes responsibility, in collaboration with IMS SPD manager, for scheduling new IMS employee orientation, on-the-job training, in-service education, and IMS or facility quality assurance programs when needed.
- Understands and promotes concepts of the Lean work environment.
- Communicates professionally both verbally and in writing to all hospital staff and company employees.
- Exhibits professional behavior in all telephone and electronic communications.
- Represents IMS, self, and profession positively in all public arenas.
- Practices within the scope of certification and job description.
- Supports and adheres to IMS policies and procedures and supports policies and procedures of the facility.
- Refers all decisions beyond personal scope of responsibilities to IMS leadership.
- Coordinates the repair and replacement of broken instrumentation and equipment; may assist Clinical Operations Manager in order process.
- Adheres to IMS / facility dress requirements, is neat and well-groomed at all times.
- Must be able to be compliant with hospital/customer credentialing requirements.
Additional Responsibilities
- Arrives at the facility at the scheduled time and is consistently ready for work assignments.
- Schedules, leads, and participates in in-services and educational offerings provided by IMS in the facility.
- Promotes best demonstrated practices with co-workers through open communication and continuous improvement of skills.
- Follows chain of command within hospital and IMS regarding identified problems or issues to ensure proper communication and resolution.
- Maintains a professional relationship with all facility departments to ensure effective, efficient support to patient caregivers.
- Answers and responds to calls from the OR and other end-users during and after regular business hours as required by the contract.
- Ensures timely delivery of sterilized instruments to appropriate storage locations or end-users.
- Demonstrates and ensures proper care and handling of all hospital property, including instrumentation, durable medical equipment, and disposable supplies.
- Provides timely resolution to facility issues or concerns.
- Schedules staff assignments daily and assists Clinical Operations Manager with monthly staff scheduling.
- Assists Clinical Operations Manager in reviewing all required documentation related to IMS Standard Operating Procedures and facility policies.
Supervisory Responsibilities
Supervision and coordination of sterile processing team.
Qualifications
- High School Diploma or GED
- Minimum of three years of Sterile Processing Department experience, including at least one year in a leadership position
- Strong computer skills, including MS Word and MS Excel; experience with instrument tracking systems preferred.
- Active certification in sterile processing/central sterile via CBSPD or IAHCSMM; if not certified at hire, must obtain within 12 months.
- Valid driver’s license, vehicle insurance, and willingness to operate a vehicle if assigned to travel.
- Good working knowledge of Instruments and OR operations; ability to communicate effectively with OR staff.
- Ability to train staff and manage department productivity within budget constraints.
- Excellent communication skills.
Other Skills and Abilities
- Ability to work in a fast-paced, high-pressure healthcare environment.
- Ability to multitask and maintain quality under pressure.
- Willingness to work alternate shifts as necessary.
Physical Demands
Regularly required to stand, walk, use hands, reach, sit, stoop, kneel, crouch, crawl, talk, see, hear, and lift/move up to 50 pounds, push/pull up to 100 pounds.
Preferred Experience
Associate’s degree from an accredited two-year college or technical school preferred.
Compensation and Benefits
Pay range: $58,250.00 - $81,637.50. Eligible for bonus participation. Benefits include a comprehensive portfolio. For details, see STERIS Benefits.
Equal Opportunity Statement
STERIS is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace, in accordance with applicable laws and regulations.