Supervisor/Server at Seis Tanque Verde

Seis Kitchen Tanque Verde; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free meals

Employee discounts

Job summary

Seis Kitchen Tanque Verde is seeking a full-time Supervisor to join our growing local team in Tucson. The role blends serving shifts with duties as Manager on Duty, providing a clear pathway to future assistant manager positions.

As part of Seis Kitchen, you will help deliver award-winning food and exceptional service in a fast-casual setting, with a focus on work-life balance and a collaborative team culture.

Qualifications

• Previous supervisory or leadership experience in a restaurant setting.
• Strong organizational and multitasking abilities to manage serving and managerial duties.
• Excellent communication and interpersonal skills to lead and motivate a diverse team.
• Ability to make informed decisions and solve problems in a fast-paced environment.
• Willingness to work a flexible schedule including evenings and weekends.
• Commitment to development with a goal of advancing to an assistant manager position.
• Stamina to navigate between serving and supervisory responsibilities.

Responsibilities

• Greet and welcome guests, ensuring a positive dining experience.
• Take and input customer orders using the restaurant's POS system and ensure timely delivery.
• Oversee daily restaurant operations and act as manager on duty during shifts.
• Provide guidance and support to serving staff and train new team members.
• Maintain cleanliness and sanitation standards throughout the dining area.
• Collaborate with kitchen and support staff to ensure smooth order flow and high service levels.
• Handle cash and electronic transactions accurately and monitor POS activity.
• Address guest inquiries, dietary restrictions, and special requests promptly.

Skills

Leadership

Multitasking

Communication

Team motivation

Flexibility

POS system

Tools

POS system

Job description

Position Summary:

Supervisors work full-time; working a mixture of serving shifts and shifts as the Manager on Duty. Supervisors are in development for future full-time assistant manager roles. Seis Kitchen is a growing local business that began as a food truck in 2012 and now operates three fast-casual dining restaurants. We are seeking candidates that want to be apart of a great place to work where we serve award winning food made with fresh ingredients and deliver exceptional service to not only our guests but also each other! Having a work-life and personal-life balance is important; we are closed major holidays like Easter, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.

• Free meals and discounts are available every day.

Responsibilities including but not limited to:

• Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience.
• Take and accurately input customer orders using the restaurant's POS system.
• Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast-paced environment.
• Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests.
• Monitor and maintain cleanliness of tables, chairs, and dining area, promptly clearing used dishes and utensils.
• Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times.
• Handle cash and electronic transactions accurately, processing payments and returning change efficiently.
• Actively contribute to a team-oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities.
• Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards.
• Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision-making.
• Conduct pre-shift briefings to communicate key information, such as menu updates, promotions, and operational expectations.
• Provide guidance and support to serving staff, fostering a positive and collaborative work environment.
• Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge.
• Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment.
• Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests.
• Collaborate with the management team to implement and reinforce operational policies and procedures.
• Act as a role model for exceptional customer service and efficiency, setting high standards for the team.

Requirements:

• Previous experience in a supervisory or leadership role within the restaurant industry.
• Strong organizational and multitasking abilities to manage both serving and managerial responsibilities.
• Excellent communication and interpersonal skills to lead and motivate a diverse team.
• Ability to make informed decisions and solve problems effectively in a fast-paced environment.
• Willingness to work a flexible schedule, including evenings, and weekends.
• Commitment to personal and team development, with a goal of advancing to an assistant manager position.
• The ability to stand and walk for extended periods.
• Capable of lifting and carrying trays of food and beverages, as well as handling other items related to the restaurant, weighing up to 50 pounds.
• Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system.
• Stamina to navigate between responsibilities, maintaining a high level of energy and focus.
• Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching.

Note:The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions.