Supervisor, Security

Hard Rock Hotel & Casino Ottawa; Wyoming; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Gaming is seeking a Security Supervisor to assist in the efficient operation of the Security Department and Fire Command Center during the absence of the Security Shift Manager. The role emphasizes background investigations, incident reporting, and coordination with police and regulatory bodies.

You will lead Security Officers, enforce Gaming Commission regulations, and maintain high standards for guest and employee safety in a fast-paced casino environment.

Qualifications

• High School Diploma, GED, or equivalent required, some college preferred.
• Minimum of three years of security supervisor experience in a high volume casino complex environment, or equivalent education/experience.
• Excellent communication and time management skills.
• Must communicate with guests and other employees in a positive manner.
• Must have ability to use good judgment in intense situations.
• Must interface effectively with property management staff, Seminole Police, and other law enforcement officials.
• Must promote an outgoing, friendly customer-oriented personality at all times.
• Must provide adequate protection for the safety and assets of patrons, employees, and the company.
• Must wear a radio earphone without medical limitations.
• Must be computer literate; proficiency in Microsoft Office, Excel, and Word preferred.
• Must have a valid Motor Vehicle License with a good driving record.

Responsibilities

• Conduct background investigations as assigned.
• Investigate assigned alleged misconduct.
• Coordinate activities with local and state law enforcement officials.
• Prepare detailed incident reports in a clear and precise manner.
• Direct and delegate responsibilities to the Security Officers.
• Communicate policy changes, memorandums, and events daily.
• Interact with guests and employees in a positive manner, in writing and verbally.
• Coordinate emergency situations as needed.

Skills

Communication

Time management

Customer service

Judgment under pressure

Interpersonal skills

Team leadership

Education

High School Diploma, GED, or equivalent

Some college preferred

Tools

Microsoft Office

Excel

Word

Computer literacy

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Under the direction of the Security Shift Manager the incumbent assists in maintaining efficient overall operation of the Security Department as well as the Fire Command Center in the absence of a Security Shift Manager.

ESSENTIAL JOB FUNCTIONS

May include but are not limited to:

• Conducting background investigations as assigned
• Inquire and investigate assigned alleged instances of misconduct
• Must be able to conduct self in accordance with the Gaming Commission Regulations as well as company and departmental policies and procedures
• Coordinate activities with local and state law enforcement officials
• Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
• Prepares detailed incident reports in a clear and precise manner
• Reviews all incident reports for accuracy submitted by Security Officers
• Directs and delegates responsibilities to the Security Officers
• Communicates all policy changes, memorandums, and special events on a daily basis
• Communicates with guests and other employees in a positive manner, both in oral and written forms
• Evaluates his/her subordinate’s performance
• Coordinates emergency situations

QUALIFICATIONS:

• High School Diploma, GED, or equivalent required, some college preferred
• Minimum of three(3) years of security supervisor experience in a high volume casino complex environment, or the equivalent combination of education and experience
• Excellent communication and time management skills
• Must be able to communicate with guests and other employees in a positive manner
• Must have ability to use good judgment in intense situations
• Must be able to interface effectively with property management staff, Seminole Police, and other law enforcement officials
• Must be able to promote an outgoing, friendly customer oriented personality at all times
• Must provide adequate protection for the safety and assets of patrons, employees, and the company
• Must be able to wear a radio earphone without any medical limitations
• Must be computer literate
• Proficient knowledge of Microsoft Office, Excel, and Word is preferred
• Must have valid Motor Vehicle License with good driving record

WORK ENVIRONMENT

• May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 20 pounds or more. Specific vision abilities that may be required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here may be representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy.

CLOSING:

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.