Supervisor Security

Dignity Health; California; On-site; USD 52,000 - 63,000; Full time

Job summary

Dignity Health Mercy San Juan Medical Center is seeking a Security Supervisor to lead and coordinate daily security operations, ensuring safety for patients, staff, and visitors. You will mentor personnel, assign posts, respond to incidents, and enforce policies with a calm, visible presence.

Applicants should have a CA Security Guard license, a high school diploma, and CPR certification, plus leadership experience and knowledge of CMS/OSHA regulations.

Qualifications

• Bachelor-level responsibilities not listed; proceed with stated requirements.
• One year of security officer leadership experience required.
• CA Security Guard license required.
• Driver's license in CA within 30 days.
• CPR certification within 90 days.
• Familiarity with Joint Commission, CMS/OSHA regulations.
• Workplace violence training within 6 months.
• IAHSS 100/200/700 training completed or within 120 days.
• IAHSS Supervisor course within 6 months.

Responsibilities

• Lead and coordinate daily security team activities and patrols.
• Mentor staff, respond to incidents, enforce policies, and conduct investigations.
• Oversee security training and field coaching; ensure regulatory compliance.
• Maintain security systems inspections and risk assessments for safety of life and property.
• Lead collaboration and drive performance improvements across Security Services.

Skills

Leadership

Communication

Incident response

Policy enforcement

Team mentoring

Education

High School Diploma or GED

Security Guard CA license

Driver's License CA

CPR certification

CMS/OSHA familiarity

IAHSS 100/200/700 training

IAHSS Supervisor course

Job description

Job Summary and Responsibilities

As our Security Supervisor, you will be responsible for leading and coordinating the daily activities of the security team, ensuring the safety and security of our premises, patients, staff, and visitors.

Every day you will manage and mentor security personnel, assign patrols and posts, respond to incidents, enforce security policies, and conduct investigations, all while maintaining a visible and reassuring presence.

To be successful, you will demonstrate strong leadership, effective communication, and a comprehensive understanding of security protocols and emergency response, crucial for maintaining a safe and secure environment.

• Manages and coordinates responses to critical incidents. Monitors and documents actual and potential security breaches. Ensures delivery of quality services; regulatory compliance, manages operations efficiently and effectively to achieve service and revenue objectives.

• Conducts ongoing security orientation and training of assigned staff and may serve as Field Training Officer. Able to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level; ability to apply this understanding appropriately to diverse situations. Provides leadership for Security Services. Assist with Oversight of the campus security and parking force.

• Maintains a comprehensive inspection, test and maintenance program for all security physical and electronic measures. Follows up on pending security issues, Demonstrates breadth and/or depth of professional/technical skills and capabilities required for position; shares knowledge; sets or contributes to the Company’s direction within area of expertise.

• Knowledge of the procedures and programs in place in the organization to ensure employee safety (occupational health, fire safety and emergency response plan); ability to take appropriate and immediate actions in case of an emergency. Knowledge of tools, techniques and technologies to ensure premises security; ability to undertake risk assessment and ensure the safety of life and property in physical premises.

• Manages collaboratively and coaches others to achieve optimal performance; delegates effectively; praises/rewards contributions; defines clear roles and responsibilities; sets goals and leads initiatives; adjusts plans as necessary.

Job Requirements

Required:

• High School Diploma or GED.

• One (1) year experience as a security officer involving extensive contact and/or law enforcement and military security experience in a leadership capacity.

• Security Guard: CA.

• Driver's License: CA within 30 days.

• Basic Life Support - CPR within 90 days.

• Familiar with Joint Commission, Knowledge of Environment o Center for Medicare and Medicaid Services (CMS) and OSHA regulations and standards.

• Workplace violence training within 6 months.

• Has completed IC 100, 200, and 700 training or will so within 120 days.

• International Association of Healthcare Security Services (IAHSS) Basic Advanced courses within 90 days.

• IAHSS Supervisor course within 6 months.

Where You'll Work

Founded in 1967, Dignity Health - Mercy San Juan Medical Center is a 377-bed, acute care, nonprofit hospital located in Carmichael, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, cancer care, women’s health, and neurology. Additionally, Mercy San Juan Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Comprehensive Stroke Center, the highest level of stroke care certification awarded by The Joint Commission.

One Community. One Mission. One California (https://www.youtube.com/watch?v=RrPuiSnALJY)

Pay Range

$37.50 - $45.80 /hour

We are an equal opportunity/affirmative action employer.