Supervisor, Rights and Reproductions unit

City of New York; New York (NY); In loco; USD 70.000 - 80.000; Tempo pieno

Descrizione del lavoro

City of New York seeks a Supervisor for the Rights and Reproductions unit to oversee reproduction services for library and archival materials and to lead staff.

The role requires managing workflows, invoices, and engagement with patrons, with on-site duties at Manhattan and Brooklyn locations. This is a full-time position within the Department of Records & Information Service, offering policy guidance and supervision. May be required to be on call and work evenings or weekends.

Competenze

• Bachelor's degree from an accredited college and two years of experience in community work or related duties.
• High school graduation or equivalent with six years of related experience.
• Education and/or experience equivalent to the first two options, with at least one year of experience as described in (1).

Mansioni

• Oversee the reproduction services for library and archival materials for the public, city agencies, and special projects.
• Supervise and train staff and maintain/enforce updated policies and procedures.
• Oversee quality control and production.
• Conduct evaluations and reports as required.
• Evaluate workflows and improve quotas and customer service levels.
• Manage updates and supplies for digitization equipment and maintenance services.
• Coordinate and report on customer invoices, refunds, payments and reporting.
• Manage communications with patrons.
• Support outreach initiatives and contribute to social media for Historical Vital Records.
• Conduct workshops and user engagement activities for historical vital records.
• Manage monthly metrics and reporting related to vital records, photographic, audio-visual, certified records, and on-demand patron requests.

Formazione

Bachelor's degree + 2 years of community work experience

High school diploma + 6 years of community work experience

Education/experience equivalent to 1 or 2

Descrizione del lavoro

Supervisor, Rights and Reproductions unit

• Full-time


• Agency: DEPT OF RECORDS & INFO SERVICE


• Job Category: Policy, Research & Analysis


• Salary Band: $70,000 to $80,000


• Compensation: USD 72,298 - USD 72,298

The Department of Records seeks a responsible individual to join its team to make available the historical collections of the Municipal Library and Archives. The Supervisor, Rights and Reproductions unit responsibilities will include but are not limited to:

• Oversee the reproduction services for library and archival materials for the public, city agencies, and for special projects.


• Supervise and train staff and maintains and enforces updated policies and procedures.


• Oversee quality control and production.


• Conduct evaluations and reports as required.


• Evaluates workflows and improve and maintain quotas and a high-level of customer service.


• Manage updates and supplies for digitization equipment and maintenance services.


• Coordinate and report on customer invoices, refunds, payments and reporting.


• Manage communications with patrons.


• Supports outreach initiatives and contributes/creates social media for Historical Vital Records.


• Conducts workshops and user engagement activities for historical vital records.


• Manage monthly metrics and reporting as it relates to vital records, photographic, audio-visual, certified records, and on-demand patron requests.

Hours/Shift: Full-time - Due to the necessary support duties of this position, the candidate may be required to be on call and/or work various shifts such as weekends and/or evening shifts.

Work Location: 31 Chambers St., N.Y. (Manhattan) and 147 41st Street (Brooklyn)

NO E-MAILS, PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or


2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or


3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.