Supervisor, Retail

Skymint in; Ann Arbor (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the cannabis industry seeks a Retail Supervisor to enhance guest experiences and drive operational excellence. Join a vibrant team where you will lead, motivate, and uphold compliance in a dynamic retail environment. With multiple benefits and a focus on growth, this role is perfect for those passionate about cannabis and guest service.

Benefits

Medical, Dental, Vision Insurance

401k with 4% match

Generous Accrued Paid Time Off

Great Employee Discount

Paid Community Service Time

Qualifications

• 2-3 years of experience in retail, guest service or hospitality.
• Ability to lead and motivate a sales-focused team.
• Must be 21 years of age and able to pass a background check.

Responsibilities

• Perform inventory audits and lead teams to ensure excellent performance.
• Ensure cash management and maintain safety for guests and team members.
• Support marketing efforts and ensure visual excellence in-store.

Skills

Interpersonal skills

Guest service skills

Leadership

Communication

Tools

Microsoft Suite

Job description

Supervisor, Retail (Sales)

Working at Skymint is not just a job; it's a gateway to an immersive retail experience in the dynamic world of cannabis. We're on the hunt for individuals who are ready to ignite conversations, share insights, and elevate the cannabis retail game. As pioneers in the industry, Skymint boasts a dazzling array of top-tier products that redefine quality and innovation. Join our squad and immerse yourself in an energetic environment where you'll engage with fellow enthusiasts, fuel curiosity, and help to make Skymint Michigan's Cannabis Retailer. If you're ready to turn your passion into a profession and embark on an exhilarating journey with us, apply now and let's blaze new trails together!

Reporting to the Store Manager, as Retail Supervisor you will grow the Skymint brand by delivering extraordinary service and bringing to life a distinctive cannabis experience for our guests. This includes directing the store team to exceed established goals of optimizing the guest experience, achieving operational goals, developing talent, increasing productivity and ensuring compliance with all local, state or agency regulatory compliance expectations.

Responsibilities (including but not limited to)
• Perform inventory audits, physical inventories, proper receiving and destruction. • Lead teams efficiently and ensure excellence in performance and guest service.• Ensure cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, reconciliation and escalation of discrepancies.• Maintain the safety and security of all guests and team members.• Partner with cross-functional teams to communicate all relevant store needs.• Ensure team focuses on superior guest service and upholds a positive reputation of the company.• Responsible for reviewing SOP's and assuring that any changes are communicated to employees. • In partnership with the leadership team oversee daily sales floor activities, ensuring smooth and efficient operations through observation and coaching. • Support marketing and promotions by ensuring visual excellence through product placement, closing standards, and implementation of seasonal direction. • Foster and maintain a positive work environment.

Qualifications • 2-3 years of experience in retail, guest service or hospitality• Ability to lead and motivate a sales-focused team • Excellent interpersonal and guest service skills• Strong written, verbal and group communication skills • Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business • Physical requirements- Ability to walk or maneuver and be on feet for 8-10 hours a day and the ability to lift 30lbs. • Proficient in Microsoft Suite• Cross functional collaborator, as well as independently motivated
• Must be 21 years of age and able to pass a background check

Preferred Qualifications • 1-2 years of supervisor/management experience in retail, customer service or hospitality• Previous cannabis industry experience • Experience in a heavily regulated environment

Benefits Offered
• Medical, Dental, Vision, Supplemental Life, Long-Term Disability, and Identity Theft Insurance
• Company paid benefits include Short-Term Disability and Group Term Life Insurance
• 401k with 4% match, 100% vested
• Generous Accrued Paid Time Off
• 9 Paid Holidays
• Paid Community Service Time
• Great Employee Discount

Green Peak Industries LLC dba Skymint is an equal opportunity employer committed to employing a diverse workforce. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, do not hesitate to reach out to [e-mail].