Supervisor, Remote Operations Center

derivaenergy; Charlotte (NC); Remote; USD 90,000 - 130,000; Full time

Job summary

Deriva Energy in Charlotte, NC seeks a Remote Operations Center Supervisor to lead the ROC day-to-day and real-time generation offers across multiple markets. You will manage entry of day-ahead and real-time data, coordinate outages, and ensure compliance with NERC GOP requirements.

This role requires strong attention to detail, clear communication with market operators, and experience with market tools such as nMarket, ADAPT2, and Genscape.

Qualifications

• Requires strong attention to detail and the ability to work under pressure.
• Experience with market participation and scheduling in ERCOT, PJM, CAISO or similar markets is preferred.

Responsibilities

• Lead the Remote Operations Center (ROC) daily operations.
• Enter day-ahead and real-time generating unit offers for multiple markets.
• Coordinate outages and real-time commitments into reporting tools.
• Maintain logs of system events and communicate anomalies to stakeholders.
• Ensure compliance with NERC GOP requirements and related procedures.

Skills

Attention to detail

Verbal communication

NERC compliance

Power market tools

Market data entry

Education

Associate's degree in engineering/business or related

High School/GED + 5 years relevant experience

Tools

nMarket

ADAPT2

Genscape

Job description

Overview

Deriva Energy is a leading Independent Power Producer in the US renewables market, with over 6 GW of operating or under construction wind, solar and storage projects across the country. Deriva's ultimate parent is Brookfield Renewable and is poised for dynamic growth across its wind, solar, and storage portfolios. Join a dynamic team committed to excellence and innovation who envision a future of energy independence using resilient, carbon-free generation. We offer competitive compensation, comprehensive benefits, and the opportunity to make a significant impact in the rapidly evolving renewable energy industry. Deriva empowers customers with innovative clean energy solutions that strengthen communities and serve future generations

Summary

Provide leadership role in the Remote Operations Center. Responsible for the daily and real-time entry of day-ahead and real-time generating unit offers to ERCOT, PJM, SPP and CAISO as well as future market participants (MISO). The Remote Operations Center Supervisor coordinates generation outages and real-time commitments into appropriate database/reporting tool. Reports To Manager, Remote Operations Center.

Job duties include: maintaining daily logs of system events, providing immediate verbal notifications of unusual activities to the appropriate personnel, and preparing daily reports. Serves as the liaison to the NERC Compliance Team to ensure all applicable NERC GOP Requirements are met and all events are communicated effectively. Continuous updates and tracking of abnormal events such as generation outages, loss of communication, merchant/ancillary service offers and safety & environmental incidents. Assist as training, development and certification liaison for new real time operators. Administer interchange contractual obligations, evaluate the pricing of off-system sales and purchases, and may be responsible for granting major circuit and generation capacity outages. Perform a variety of administrative duties, as well as being responsible for EH&S and other relevant compliance requirements. Must maintain effective communication with wind and solar entities, maintain training requirement/records for Market participation (e.g. NERC, FERC, ERCOT, PJM, SPP and CAISO).

This position is located at Deriva Energy Headquarters based in Charlotte, NC.

Responsibilities

• Strong attention to detail with the ability to make quick and accurate decisions and work under pressure. Verify and submit meter data to an ISO (e.g. ERCOT, SPP, PJM and CAISO) the morning after the day of flow. Meter data comparison to the Day-Ahead (DA) schedule and the Real-Time (RT) award is determined.
• Excellent verbal communication skills (listening and communicating clearly and accurately) with the ability to build rapport with market entities as well as internal customers.
• Trained working knowledge of reporting obligations for QSE (Qualified Scheduling Entity) in the ERCOT market. Scheduling and settlement transactions as it pertains assets in their applicable markets (ERCOT, SPP, PJM, CAISO etc.).
• Maintain detailed knowledge of generating unit operating characteristics at all times, including availability, de-rates, incremental costs, ancillary services etc. to effectively utilize units to fullest potential.
• Knowledge of plant operations, power system operations, power trading and risk management control.
• Proficiency and knowledge of power marketing tools; nMarket, ADAPT2, Genscape.
• Engage teammates in process of real-time operations and assure reporting proficiency.
• Assist teammates in the growth and development of skills and abilities which will enhance both their present job skills and their future value to The Company as a whole.
• Adopt a leadership role in developing needed tools and best practices for renewable operators.
• Conduct periodic review of tools and training adequacy.
• Update and modify procedures, processes and job aides as appropriate.
• Be familiar with all protocols relating to maintenance, scheduling, Emergency Action Plans, Business Continuity Plans and notifications.
• Assist outage scheduling team in providing a workable outage schedule which guarantees all issues are handled by procedures outlined in the Settlement Agreement or Agreement in Principal.
• Ensure all NERC related events are addressed in the timeframe allowed and report out to NERC Compliance Team.

Basic Qualifications

• Associate's degree in engineering, business or related field with at least 3 years of relevant experience
• In lieu of an Associate's degree, High School/GED AND 5 years of relevant experience

Desired Qualifications

• Excellent verbal communication skills (listening and communicating clearly and accurately with the ability to build rapport across the organization as well as external markets, balancing authorities, and transmission operators.
• 1-5 years or more of experience as Remote Operations Center Dispatcher or equivalent work experience
• Power plant knowledge
• Proficiency in Microsoft Exc