Supervisor Quality Performance

MultiCare Health System; Northern (KY); Hybrid; USD 63,000 - 104,000; Full time

Job summary

MultiCare Health System in the United States seeks a Supervisor of Quality Metrics to lead a team of data quality abstractors and coordinators. This remote role focuses on timeliness, accuracy, regulatory compliance, reporting, and training within the cancer registry and related quality programs.

You will act as the program SME, drive process improvements, and ensure alignment with CoC standards and national reporting requirements.

Qualifications

• Bachelor’s degree required.
• Certification in specialty area (RHIT, RHIA, ODS, CMP) required.
• Minimum 5 years experience in healthcare information management or healthcare quality data abstraction.
• Minimum 5 years managing large regulatory/quality data sets (ex: CMS/TJC core measures, cancer registry, cardiac registries) from collection through reporting and participation in process improvement.
• Previous supervisory or lead experience.

Responsibilities

• Oversee a team of Data Quality Abstractors & Quality Metrics Coordinators.
• Manage data timeliness, accuracy, and regulatory compliance.
• Lead reporting and education within assigned quality metrics programs.
• Serve as program data subject matter expert and drive process improvements.

Skills

Supervisory experience

Healthcare quality data abstraction

Data quality management

Regulatory reporting

Education

Bachelor’s degree

RHIT/RHIA/ODS/CMP certification

Tools

Epic

CRStar

CoC standards

SEER

CMS/TJC core measures

Job description

## Supervisor Quality PerformanceApply: Remote, USA: Full time: Posted Today: JR81930**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE:** 1.0, **Shift:** Day, **Schedule:** Day* Cancer Registry Supervisor* Certified Tumor Registrar (CTR) or Oncology Data Specialist (ODS)* Fully Remote* Highly preferred: Familiarity with Epic, CRStar, Commission on Cancer (CoC) standards, SEER, national & state cancer reporting requirements**Position Summary**The Supervisor Quality Metrics oversees a team of Data Quality Abstractors & Quality Metrics Coordinators and is responsible for managing data timeliness, accuracy, regulatory compliance, reporting, and training/education in assigned quality metrics program(s). The Supervisor participates in process improvement in the assigned areas by serving as the program data subject matter expert.**Requirements*** Bachelor’s degree required* Certification in specialty area (RHIT, RHIA, ODS, CMP from ASCP) required* Minimum five (5) years experience in healthcare information management or healthcare quality data abstraction* Minimum (5) years experience in managing large regulatory/quality data sets (ex: CMS/TJC core measures, cancer registry, cardiac registries, etc.) from collection through reporting and participation in process improvement* Previous experience and demonstrated skills in a supervisory or lead capacity* *Consideration may be given to internal candidates not meeting the minimum qualifications***Why MultiCare?** **Rooted in the local community** Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. **Growth and education** Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. **Well-being and support** Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. **Living our values** Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. **Belonging for all** Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life.**Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $72,384.00 - $104,208.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.