Supervisor, Production

Dover Corp; Elon (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Dover Corp's Elon, NC plant seeks a Production/Operations Manager to lead and develop manufacturing teams, ensuring safe, efficient operations and a strong culture of continuous improvement.

Responsibilities include directing daily production, coordinating resources, and driving Lean Six Sigma initiatives to improve performance and customer satisfaction.

Qualifications

• Lead, coach, and develop production employees and team leads while fostering safety, respect, inclusion, accountability, and continuous learning.

Responsibilities

• Direct and coordinate daily production activities, schedule resources, establish priorities, and meet production goals.
• Monitor production performance and resource utilization for safety, efficiency, and cost-effectiveness.
• Conduct floor audits and Gemba walks to assess safety, quality, productivity, and process adherence; identify improvement opportunities.
• Troubleshoot operational issues with Engineering, Maintenance, Quality, and Supply Chain to improve performance.
• Facilitate timely processing and shipment of customer orders while maintaining quality and delivery standards.
• Champion Lean, Six Sigma, and Kaizen to improve safety, quality, productivity, and engagement.
• Encourage employee participation in continuous improvement and implement improvements.
• Analyze operational metrics to identify root causes and reduce waste.
• Lead and support projects enhancing efficiency, quality, and customer satisfaction.

Skills

Leadership

Coaching

Communication

Conflict resolution

Team building

Lean Six Sigma

Kaizen

Organizational skills

MS Office

Adaptability

Standing/walking for long periods

Education

Associate or bachelor's degree in business/manufacturing/engineering/operations

Tools

ATM

Shop Floor Plus

AS400

Infor XA

Excel

Word

Job description

This position is based in our Elon assembly plant and has a base schedule of Monday - Thursday, 5am-3pm. Requires the ability to work overtime as needed.

What You’ll Do

Leadership & Culture

• Lead, coach, and develop production employees and team leads to achieve operational goals while fostering a culture of safety, respect, inclusion, accountability, and continuous learning.
• Create an engaging work environment where employees from diverse backgrounds feel valued, supported, and empowered to contribute their ideas and talents.
• Build strong relationships with team members through regular communication, feedback, recognition, and performance coaching.
• Promote a positive employee experience by addressing concerns proactively, resolving conflicts effectively, and encouraging collaboration across teams.
• Support talent development through training, cross-training, skills advancement, succession planning, and continuous feedback.

Operations Management

• Direct and coordinate daily production activities, including reviewing work orders, scheduling resources, establishing priorities, and ensuring production goals are achieved.
• Monitor production performance and resource utilization to ensure safe, efficient, and cost-effective operations.
• Conduct regular floor audits and Gemba walks to assess safety, quality, productivity, and process adherence while identifying opportunities for improvement.
• Troubleshoot operational issues and collaborate with Engineering, Maintenance, Quality, Supply Chain, and other departments to resolve challenges and improve performance.
• Facilitate timely processing and shipment of customer orders while maintaining quality and delivery standards.
• Champion Lean Manufacturing, Six Sigma, and Kaizen principles to improve safety, quality, productivity, and employee engagement.
• Encourage employee participation in continuous improvement efforts and foster a culture where ideas for improvement are welcomed and acted upon.
• Analyze operational metrics and trends to identify root causes, eliminate waste, improve workflows, and drive sustainable process improvements.
• Lead and support improvement projects that enhance operational efficiency, product quality, and customer satisfaction.

Performance & Administration

• Maintain employee attendance, payroll, production, and performance records accurately and timely.
• Utilize systems such as ATM, Shop Floor Plus, AS400, Infor XA, Excel, and Word to monitor production activities and report results.
• Maintain and communicate performance metrics through visual management tools, communication boards, and team meetings.
• Participate in SQDIP, safety, and operational meetings, providing updates, recommendations, and leadership support.
• Support hiring, performance evaluations, promotions, disciplinary actions, and employee recognition initiatives.

What You’ll Bring

• Associate or bachelor's degree in business, Manufacturing, Engineering, Operations Management, or a related field.
• Five (5) or more years of experience in production, with at least 1-2 years in leading a team within a manufacturing environment.
• Experience with ATM, Shop Floor Plus, AS400, or Infor XA systems.
• Lean Six Sigma certification or demonstrated experience leading continuous improvement initiatives.
• Experience in a regulated manufacturing or industrial production environment.
• Demonstrated leadership experience in a manufacturing environment, including responsibility for employee supervision, scheduling, safety, performance management, and operational execution.
• Strong commitment to creating a positive, inclusive, and respectful workplace culture.
• Proven ability to lead diverse teams, build employee engagement, and develop talent.
• Experience identifying operational challenges, analyzing root causes, and implementing effective solutions.
• Excellent communication, coaching, interpersonal, and conflict resolution skills.
• Working knowledge of Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and the ability to learn new software systems.
• Demonstrated adaptability, resilience, and commitment to continuous personal and professional growth.
• Ability to stand and walk for extended periods throughout the production facility.

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