Supervisor, Product Development and Testing

Harbor Freight Tools; Piedmont (SC); On-site; USD 78,000 - 117,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401k plan

Paid time off 236 hours

Job summary

Harbor Freight Tools is seeking a Testing Supervisor to lead the Product Development & Testing QA team and drive continuous improvement in testing methods and product quality.

The role requires expertise with tools and lab equipment, coordinating testing, and delivering accurate technical documentation to support product development and regulatory compliance. In-office position with travel up to 10% and a comprehensive benefits package.

Qualifications

• Experience leading QA teams and coordinating multiple shifts.
• Expert knowledge of lab equipment and testing methods.
• Strong ability to interpret test results and write clear reports.

Responsibilities

• Maintain project management program and manage team workload/schedule.
• Lead and develop a high‑performance team with a focus on continuous improvement.
• Coach/mentor QA staff to develop skills and competencies.
• Collaborate with internal partners to improve quality objectives.
• Interact with management, consultants, regulators, labs, and vendors.
• Ensure timeliness and accuracy of technical documentation and correspondence.
• Lead and train Product Specialists on lab equipment like XRF analyzers.
• Delegate tasks with deadlines to testing managers.
• Assist in writing and reviewing test reports.

Skills

Quality assurance

Tool knowledge

Leadership

Lab equipment operation

Tools

XRF material analyzer

Dynamometer

Life test fixtures

Job description

The Supervisor of Product Development & Testing is responsible for assisting in the development of new and existing products and product lines at Harbor Freight Tools. Key functions include coordinating the daily activities of the quality assurance department, providing effective leadership and direction to various QA employees, driving resolutions, ensuring continuous improvement of department processes and systems that align with company objectives, and executing departmental tasks to establish a global quality organization that will support future growth.

This role requires expertise and specialized knowledge of tools, and a passion for using tools and equipment. The Testing Supervisor may work individually or with a group, relying on advanced knowledge and expertise in verifying conformance to industry and regulatory safety standards, testing new products, building test fixtures, creating reports, and coordinating line reviews. A Testing Supervisor exercises discretion and independent judgment in evaluating testing methods, weighing test results, and making recommendations related to products.

Duties and Responsibilities

• Maintain project management program, manage team workload and schedule.
• Lead and develop a high performance and results driven team with an emphasis on continuous improvement.
• Work as a coach / mentor to develop up-and-coming quality staff by using a hands‑on approach to developing and training employees.
• Work collaboratively with both internal corporate partners to constantly improve quality and reliability objectives.
• Interact with all levels of management, company consultants, regulatory agents, clients, external testing labs, and lab equipment and supply vendors.
• Ensure timeliness, clarity, and accuracy of all technical documentation and correspondence.
• Lead and train product specialists using specialized lab equipment such as: XRF material analyzer, dynamometer, life test fixtures, etc.
• Delegate tasks to Product Specialists while providing target completion dates to testing managers and meeting deadlines.
• Assists in writing, reviewing, and providing feedback on test reports.
• Provide technical expertise based on advanced knowledge and experience and interact with various entities (Merchandising, Global Sourcing, Packaging, etc.) within the organization.
• Extensive tool knowledge across all categories; Expert in specific tool category.
• Mastery of all Lab Equipment.
• Actively participate in product demonstrations and provide independent judgment to assist in decision making process regarding specific products.
• Effectively present information and responds to questions from groups of managers, clients, customers.
• Fieldwork Assignments as needed for product testing.
• Defines problems collects data, establishes facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Oversee lab maintenance and organization.
• Ordering of materials and equipment.
• Other duties as assigned by manager.

Scope

• Staff supervision and development: Yes
• Decision making: Yes
• Travel: Up to 10%
• Flex Designation: In Office

The anticipated salary range for this position is $78,100 – $117,100 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.