Supervisor - Pharmacy Technician

The Cancer & Hematology Centers; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Cancer & Hematology Centers is seeking a Pharmacy Technician Supervisor to lead the Pharmacy Technician staff and support inventory, billing compliance and purchasing at our Grand Rapids location.

This role involves supervising technicians, maintaining policy-compliant workflows, and collaborating with management to optimize operations and staffing. Experience in oncology and pharmacy management is highly valued.

Qualifications

• Licensed Michigan Pharmacy Technician.
• Prior experience in a retail and/or infusion pharmacy.
• Oncology and management experience preferred.

Responsibilities

• Manage Pharmacy Technicians workloads to obtain optimal performance.
• Monitor staff performance and participate in formal reviews.
• Oversee scheduling, time reporting and travel reimbursement per policy.
• Assist in training new technicians to ensure policy compliance.
• Interpret and analyze detailed pharmacy reports for management review.
• Assist in reconciliation of retail pharmacy claims and payments.

Skills

Supervisory experience

Pharmacy workflow

Inventory management

Education

Licensed Michigan Pharmacy Technician

Business Administration degree preferred

Tools

NRx Retail Pharmacy System (QS/1)

Oncology Nucleus

OncoEMR

Job description

Our Mission:

At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.

We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Why Join Us?

We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description:

Pharmacy Technician Supervisor

General Summary:

Supervises the Pharmacy Technician staff. Performs various administrative functions to support inventory maintenance, billing compliance and purchasing. When needed, work as a staff level Pharmacy Technician.

Desired/Required Qualifications:

Education: Licensed Michigan Pharmacy Technician. Associates or Bachelor's degree in Business Administration preferred.

Experience: Prior experience in a retail and/or infusion pharmacy. Oncology and management experience preferred.

Primary Duties and Responsibilities (Essential Functions):

• Manage Pharmacy Technicians workloads to include assigning and reassigning tasks to obtain optimal technician team performance.
• Monitors Pharmacy Technician staff performance and documents noteworthy instances. In partnership with management, writes formal performance reviews and discusses with employee. In collaboration with management, take corrective action in the event of substandard technician performance, conduct, attendance or punctuality.
• Oversees Pharmacy Technician staff scheduling to include oversight of time and travel reimbursement records. Processes time reporting, time off requests and travel reimbursement requests in compliance with department and organizational policies and practices. This will include, but not limited to, working normally scheduled Pharmacy Tech schedule shifts, facilitating technician coverage for vacation/sick calls, and personally providing coverage in the event that other options are exhausted.
• Assist in training new technicians to ensure their compliance with policy and procedures.
• Interpret and analyze detailed pharmacy reports from software applications for further evaluation by the Pharmacy Management. Current operating systems applicable to infusion or retail include NRx Retail Pharmacy System (QS/1), Oncology Supply's Nucleus and OncoEMR.
• Assist in reconciliation of retail pharmacy claims and payments.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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