Supervisor-Patient Transport

University of Mississippi Medical Center; Jackson (MS); On-site; USD 25,000 - 39,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS seeks a Supervisor-Patient Transport to plan, coordinate, and manage staff engaged in patient transport. You will help collect data, generate metrics, and analyze performance to improve operations.

The role requires a High School Diploma/GED with at least three years of customer service experience and Heartsaver CPR certification within 90 days post-hire. Day shifts and full-time availability are expected.

Qualifications

• High School Diploma/GED and three (3) years of customer service experience.

Responsibilities

• Supervises and coordinates the work activities of assigned personnel to include work allocation, scheduling, training, evaluation, and problem resolution.
• Provides optimal customer service.
• Good communications and interpersonal skills.
• Able to communicate clearly and concisely.
• Provides a streamlined transport process.
• Promotes interpersonal communication with other departments.
• Transports patients as needed.
• Recommends and implements changes to improve operational effectiveness; promotes continuous improvement in workplace safety and environmental practices.
• Good organization and time management skills; ability to prioritize tasks.
• Able to establish and maintain effective, cooperative working relationships with patients and staff.
• Able to make sound decisions.
• Monitors expenditures and implements measures to facilitate workflow and increase productivity.
• Maximize the utilization of space and resources.
• Implements and ensures compliance with department policies and procedures.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Education

High School Diploma/GED

Job description

Job Requisition ID

R00054667

Job Category

Allied Health

Organization

Ambassadors

Location/s

Main Campus Jackson

Job Title

Supervisor-Patient Transport

Job Summary

To plan, coordinate, and manage the activities of staff engaged in the transport of patients. To facilitate data collection, metrics, and analysis.

Education and Experience Required

High School Diploma/GED and three (3) years of customer service experience.

Certifications, Licenses, or Registration required

Heartsaver CPR from American Heart Association required post-hire within 90 days.

Preferred Qualifications

Healthcare experience preferred.

Knowledge, Skills, and Abilities

Demonstrates strong organizational, supervisory, and communication skills, with a proven ability to lead and collaborate effectively in a team-oriented environment.

Responsibilities

Supervises and coordinates the work activities of assigned personnel to include work allocation, scheduling, training, evaluation, and problem resolution.

Provides optimal customer service.

Good communications and interpersonal skills.

Able to communicate clearly and concisely.

Provides a streamlined transport process.

Promotes interpersonal communication with other departments.

Serves as a liaison to other departments; transports patients as needed.

Recommends and implements upon approval changes to improve operational effectiveness; promotes continuous improvement in workplace safety and environmental practices.

Good organization and time management skills; ability to prioritize tasks.

Able to establish and maintain effective, cooperative working relationships with patients and staff.

Able to make sound decisions.

Monitors expenditures and implements measures to facilitate workflow and increase productivity.

Maximize the utilization of space and resources.

Implements and ensures compliance with department policies and procedures.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Benefits Eligibility

Grant Funded: No

Physical and Environmental Demands

Requires frequent exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent bending, occasional lifting and carrying more than 100 pounds, occasional crawling, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, occasional reaching, occasional sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type

Full time

FLSA Designation/Job Exempt

No

Pay Class

Hourly

FTE %

100

Work Shift

Day

Job Posting Date

10/26/2026

Job Closing Date

10/31/2026

Culture & Values

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments.

Equal Opportunity Employment

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

Additional Resources

For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov).

In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities(including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency(including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages. Complaint Process You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquires or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216-4505 or emailed to [e-mail]. If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.