Children’s Ambulatory Education and Clinic Support Supervisor

University of Mississippi Medical Center; Jackson (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

The University of Mississippi Medical Center seeks an experienced nurse leader to supervise nursing care in assigned areas, schedule staff, and ensure supplies and equipment are available. You will collaborate with Ambulatory Operation Director and clinical directors to resolve area issues and educate patients and families regarding their concerns.

This is a full-time on-site role aligned with UMMC’s mission and standards.

Qualifications

• Must be licensed as RN for three years.
• BSN preferred.
• Valid RN License.
• BLS knowledge.
• Knowledge of nursing procedures.

Responsibilities

• Supervises and organizes the clinical staff schedule for the assigned areas or units in accordance with approved productivity standards.
• Supervises daily operation of assigned areas or units, including adherence to nursing standards of practice and administrative initiatives.
• Assists with training and mentoring personnel.
• Supervises clinical staff on assigned units.
• Ensures personnel demonstrate quality standards of customer satisfaction and patient care.
• Demonstrates core standards of exceptional customer service.
• Tracks unit productivity and provides reports to AOD.
• Participates in quality improvement activities to enhance delivery of clinical care.
• Orders clinic supplies and medications as needed.
• Performs evaluations of clinical staff.

Skills

Verbal communication

Written communication

Interpersonal skills

Staff supervision

Knowledge of nursing procedures

Computer systems knowledge

Education

RN license

BSN preferred

Three years RN experience

Job description

Job Summary

Supervises staff and operations of nursing care for assigned areas or units. Schedules and ensures appropriate staffing. Ensure supplies and equipment are available. Works with Ambulatory Operation Director and clinical directors to resolve issues pertaining to the assigned area. Educates and consults patients and families regarding their concerns. Performs job duties in accordance with UMMC's purpose.

Education & Experience

Must be licensed as RN for three (3) years. BSN preferred.

Certifications, Licences or Registration Required

• Valid RN License
• BLS Knowledge
• Knowledge of nursing procedures.
• Verbal and written communication skills.
• Interpersonal skills to effectively interact with patients, physicians, and registered nurses.
• Knowledge and understanding of computer systems, tools, and programs.
• Supervisory skills.
• Possesses current competencies in nursing clinical practice.

Responsibilities

• Supervises and organizes the clinical staff schedule for the assigned areas or units in accordance with approved productivity standards.
• Supervises daily operation of assigned areas or units, including but not limited to adherence to nursing standards of practice and administrative initiatives
• Assists with training and mentoring personnel.
• Supervises clinical staff on assigned units.
• Ensures that personnel demonstrate quality standards of customer satisfaction and patient care
• Demonstrates core standards of exceptional customer service.
• Tracks unit productivity and provides necessary reports to AOD
• Participates in ongoing quality improvement activities to enhance the delivery of clinical care
• Orders clinic supplies and medications as needed.
• Performs evaluations of clinical staff.

The Duties Listed Are General In Nature And Are Examples Of The Duties And Responsibilities Performed And Are Not Meant To Be Construed As Exclusive Or All-Inclusive. Management Retains The Right To Add Or Change Duties At Any Time.

Environment and Physical Demands

Requires no exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, no handling or working with potentially dangerous equipment, frequent working hours beyond regularly scheduled hours, occasional travelling to offsite locations, frequent activities subject to significant volume changes of a seasonal/clinical nature, constant work produced is subject to precise measures of quantity and quality, frequent bending, frequent lifting/carrying up to 10 pounds, frequent lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, no lifting/carrying up to 75 pounds, no lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, frequent driving, occasional kneeling,occasional pushing/pulling, occasional reaching, frequent sitting,frequent standing,occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time, FLSA Designation, Pay Class, and Shift

Time Type: Full time

FLSA Designation/Job Exempt: Yes

Pay Class: Salary

FTE %: 100

Work Shift: Day

Benefits Eligibility

Grant Funded: No

Job Dates

Job Posting Date: 10/27/2026

Job Closing Date (open until filled if no date specified)

Equal Opportunity and Non-Discrimination

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments. UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on-site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals. For additional information, please check here: Know Your Rights: Workplace discrimination is illegal (eeoc.gov). In compliance with Section 1557 of the Patient Protection and Affordable Care Act and other federal civil rights laws and to ensure individuals with disabilities and those with limited English proficiency have meaningful access to, have an equal opportunity to participate in and have an equal opportunity to enjoy the benefits of our programs, activities, services and other benefits, UMMC provides the following in a timely manner and free of charge: reasonable modifications to our policies, practices, or procedures for qualified individuals with disabilities when such modifications are necessary to avoid discrimination on the basis of disability; appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) which may include qualified sign language interpreters and written information in other formats including braille and large print and language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) which may include qualified interpreters and information written in other languages.

Accommodation and Complaint Process

You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquiries or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216-4505 or emailed to [e-mail]. If you are a UMMC Student who needs more information or needs to file a complaint, you may contact the Office of Employee Relations. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, you may contact the Office of Employee Relations. If you are a Visitor/Patient who needs more information or needs to file a complaint, you may contact the Office of Employee Relations.