Supervisor, Patient Care - 3C/5C (Full Time)

UK St. Claire; Morehead (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

UK St. Claire in Morehead, KY is seeking a patient care supervisor to oversee daily operations in the 3C and 5C units, ensuring safe, efficient, high-quality service and staffing alignment.

You will supervise staff, coach performance, ensure compliance with protocols, and collaborate with nurses, physicians, and ancillary teams to optimize patient throughput. This role requires 0–4 years supervisory experience, KBEMS certs, BLS/ACLS, and a Bachelor’s preferred; strong leadership and

Qualifications

• 0–4 years of supervisory experience in a related healthcare setting.
• Equivalent combination of education and experience may be considered.
• KBEMS certification, Kentucky Paramedic Registry status, and BLS/ACLS/NVCI/Hazmat/PHTLS certifications required.
• Two years of ED experience.
• Ability to lift up to 50 pounds and perform related physical tasks as needed.

Responsibilities

• Oversee daily patient care activities and staffing coverage.
• Coach staff, provide feedback and development opportunities.
• Ensure compliance with clinical protocols and safety standards.
• Coordinate staffing schedules and time-off requests.
• Track patient care metrics and quality improvement initiatives.
• Collaborate with nurses, physicians, and ancillary departments.
• Participate in hiring, onboarding, and training.
• Investigate and resolve patient or staff concerns.
• Maintain records and prepare operations reports.
• Perform additional duties as assigned.

Skills

Supervisory experience

Staff development

Patient care coordination

Regulatory compliance

Interdisciplinary collaboration

Education

High school diploma

Bachelor's degree preferred

Job description

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.

Job Description :

Job Summary

Responsible for overseeing daily patient care operations to ensure safe, efficient, and high-quality service delivery in our 3C and 5C Med/Surg Units . Provides direct supervision of assigned staff and coordinates workflow to support optimal patient throughput and satisfaction. Ensures compliance with established policies, procedures, and standards of care while fostering a culture of accountability and teamwork. Collaborates with interdisciplinary leaders to align patient care activities with organizational goals and performance metrics.

Essential Functions

• Supervises daily patient care activities and assigns duties to ensure effective coverage and workflow.
• Monitors staff performance and provides coaching, feedback, and development opportunities to support growth and engagement.
• Ensures compliance with clinical protocols, safety regulations, and accreditation standards.
• Coordinates staffing schedules and manages time-off requests to maintain adequate coverage and operational efficiency.
• Oversees quality improvement initiatives and tracks key metrics related to patient care outcomes and satisfaction.
• Collaborates with nursing, physicians, and ancillary departments to address operational challenges and streamline processes.
• Participates in hiring, onboarding, and training of new team members to ensure readiness and alignment with departmental expectations.
• Investigates and resolves patient or staff concerns promptly to maintain service excellence and workplace harmony.
• Maintains accurate records and prepares reports related to operations, staffing, and performance indicators.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Bachelor's degree in a related field is preferred

Experience Requirement

0-4 years of relevant supervisory experience, or an equivalent combination of training and supervisory/team lead experience typically required

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

Successful completion of the certification or registry examination as administered by the KBEMS.

Holds a current National or Kentucky Paramedic Registry status.

Two years of experience in the Emergency department setting.

Achieves and maintains American Heart Association Basic Life Support (BLS).

Achieves and maintains American Heart Association Advanced Cardiac Life Support (ACLS),NVCI, Hazmat Operational level, PHTLS.

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 3. Intermittent (10% - 50% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; and performing tasks with repetitive motions such as typing; and occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk or injury from moving, lifting, or positioning patients, equipment, or materials; and exposure to hazardous chemicals and fumes including waste, cuts/punctures, and bloodborne or airborne pathogens.

Department :

Nursing Administration

Shift :

Night (United States of America)

Time Type:

Full time

Address :

222 Medical Circle

City, State :

Morehead, Kentucky