Supervisor, Patient Care 3N/ICU (Full Time)

SCR St. Claire Medical Center, Inc.; Michigan; On-site; USD 85,000 - 100,000; Full time

Job summary

UK St. Claire in Morehead, Kentucky seeks a nursing leader to oversee daily patient care operations in the 3N Med/Surge unit and ICU, ensuring safe, efficient, high-quality service delivery.

You will supervise assigned staff, coordinate workflow, and participate in hiring, onboarding and training to ensure readiness and alignment with departmental expectations. In this role you will drive quality improvement initiatives, monitor performance metrics, and collaborate with interdisciplinary teams

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• 0-4 years of relevant supervisory experience in healthcare; equivalent education/experience considered.
• All experience must be paid and in the same related field; volunteer/internships not counted.

Responsibilities

• Oversees daily patient care operations and ensures safe, efficient service delivery.
• Supervises staff, assigns duties, and coordinates workflow.
• Monitors performance, provides coaching and development opportunities.
• Ensures compliance with clinical protocols, safety regulations, and accreditation standards.
• Coordinates staffing schedules and time-off requests.
• Participates in hiring, onboarding, and training of new team members.
• Maintains records and prepares reports related to operations and performance indicators.

Skills

Supervisory experience

Staff coordination

Clinical workflow optimization

Interdisciplinary collaboration

Quality improvement

Coaching & development

Education

High school diploma

Bachelor's degree preferred

Job description

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.

Job Summary

Responsible for overseeing daily patient care operations to ensure safe, efficient, and high-quality service delivery in our 3N Med/Surge unit and ICU. Provides direct supervision of assigned staff and coordinates workflow to support optimal patient throughput and satisfaction. Ensures compliance with established policies, procedures, and standards of care while fostering a culture of accountability and teamwork. Collaborates with interdisciplinary leaders to align patient care activities with organizational goals and performance metrics.

Essential Functions

• Supervises daily patient care activities and assigns duties to ensure effective coverage and workflow.
• Monitors staff performance and provides coaching, feedback, and development opportunities to support growth and engagement.
• Ensures compliance with clinical protocols, safety regulations, and accreditation standards.
• Coordinates staffing schedules and manages time-off requests to maintain adequate coverage and operational efficiency.
• Oversees quality improvement initiatives and tracks key metrics related to patient care outcomes and satisfaction.
• Collaborates with nursing, physicians, and ancillary departments to address operational challenges and streamline processes.
• Participates in hiring, onboarding, and training of new team members to ensure readiness and alignment with departmental expectations.
• Investigates and resolves patient or staff concerns promptly to maintain service excellence and workplace harmony.
• Maintains accurate records and prepares reports related to operations, staffing, and performance indicators.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience. Bachelor's degree in a related field is preferred.

Experience Requirement

0-4 years of relevant supervisory experience, or an equivalent combination of training and supervisory/team lead experience typically required. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

• Successful completion of the certification or registry examination as administered by the KBEMS.
• Holds a current National or Kentucky Paramedic Registry status.
• Two years of experience in the Emergency department setting.
• Achieves and maintains American Heart Association Basic Life Support (BLS).
• Achieves and maintains American Heart Association Advanced Cardiac Life Support (ACLS), NVCI, Hazmat Operational level, PHTLS.

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 3. Intermittent (10% - 50% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; and performing tasks with repetitive motions such as typing; and occasionally standing or walking with objects weighing up to 10 pounds; and lifting, pushing and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk or injury from moving, lifting, or positioning patients, equipment, or materials; and exposure to hazardous chemicals and fumes including waste, cuts/punctures, and bloodborne or airborne pathogens.

Department: Nursing Administration

Shift: Night (United States of America)

Time Type: Full time

Address: 222 Medical Circle City, State: Morehead, Kentucky

Our work experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.