Supervisor, Patient Access (Onsite)

Adventist Health; Hanford (CA); On-site; USD 37,000 - 52,000; Full time

Job summary

Adventist Health Hanford is seeking a Supervisor, Patient Access for a full-time position with 8-hour day shifts at our Hanford, CA location. Oversees all functions within patient access and provides technical leadership on escalated duties.

The role includes supervising staff, improving upfront collections, ensuring data accuracy, and aligning the team with departmental goals. Requires leadership, compliance with policies, and the ability to recruit and develop personnel.

Qualifications

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Five years' patient access experience: Preferred
• Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association: Preferred

Responsibilities

• Supervises employees in patient access services and oversees all day-to-day activities and processes. Strategically aligns staff to support workload while meeting budget requirements.
• Supervises insurance and verification authorization staff, including pre-registration activities. Ensures all patient data is accurate and that all systems work efficiently.
• Conducts performance reviews and provides input on direct reports for HR decisions such as hiring, promotions and disciplinary actions.
• Leads by example and builds a diverse, cohesive team and identifies top talent to achieve objectives.

Education

Bachelor’s Degree or equivalent combination of education/related experience

Five years' patient access experience: Preferred

Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association: Preferred

Job description

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Adventist Health Hanford is seeking a Supervisor, Patient Access for a full-time position with 8-hour day shifts. We are looking for a qualified and dedicated individual who is able to work onsite at our Hanford, CA location.

Oversees all functions within patient access. Provides technical leadership while performing escalated or complex duties. Monitors department efficiencies and assumes responsibility for meeting departmental goals. Implements plans for improvement when needed. Maintains policies and procedures. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.

Job Requirements

Education and Work Experience:

• Bachelor’s Degree or equivalent combination of education/related experience: Required
• Five years' patient access experience: Preferred
  
  

Licenses/Certifications

• Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association: Preferred
  
  

Essential Functions

• Supervises employees in patient access services and oversees all day-to-day activities and processes. Strategically aligns staff to support workload while meeting budget requirements. Exercises independent judgment in recruiting, training, coaching, supervising and responsibly directing assigned staff.
• Supervises insurance and verification authorization staff, including pre-registration activities. Ensures all patient data is accurate and that all systems work efficiently. Monitors trends in volume, errors, cancellations and other appointment-driven reporting. Plans and develops new systematic approaches to maximize upfront collections and improve/maintain accuracy in registrations.
• Conducts performance reviews and provides input on direct reports for human resource decisions such as hiring, promotions and disciplinary actions. Participates in the development of employees. Delegates the work appropriately, provides clear expectations and follows up to ensure progress and overcome roadblocks. Identifies associates and team priorities based on business direction and adjusts when needed.
• Leads by example and shares knowledge and experiences with associates and team. Models a respectful work environment, creates accountability and recognizes accomplishments. Provides timely feedback to encourage success and connects opportunities for associates’ development. Identifies top talent to achieve the desired results. Promotes and builds a diverse yet cohesive team to accomplish objectives and aligns associates' skills to fill gaps.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God\'s love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 69693
Job Category : Assistant
Posting Date : 2026-08-03T18:33:07+00:00
Job Schedule : Full time
Job Shift : Day Shift
Locations :
Hanford, CA, United States
Assignment Category : Full-time regular
Pay Range : The estimated base pay for this position is $27.46 to $37.67. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
Hiring Department : Patient Access
Shift Length : 8 Hours