SUPERVISOR - PATIENT ACCESS (ER)

Talentify; Denison (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Texoma Medical Center in Denison, Texas, an acute care facility, seeks an Admissions/Patient Access supervisor to lead the Admitting Department and ensure policy compliance, staff training, and quality service for patients and visitors.

Under the direction of the Manager, Admissions/Patient Access, the role handles employee, patient and visitor concerns, enforces communication, and ensures efficient day-to-day operations of the department.

Qualifications

• Reading and numerical competency required; college coursework preferred.
• 5+ years of experience in medical/management/supervisory and Admissions/registration.
• Knowledge of third party payors (Medicare/Medicaid/Commercial) and strong interpersonal skills.

Responsibilities

• Supervise the Admitting Department and provide leadership in the absence of the Manager.
• Train departmental staff and address employee, patient and visitor concerns with escalation as needed.
• Ensure processes, policies, and effective communication; run the department efficiently.

Skills

Reading competency

Numerical competency

People skills

Telephone skills

Organizational skills

Verbal & written communication

Analytical skills

Computer skills (Word/Excel)

Education

One year college preferred (business/accounting/healthcare)

Job description

Responsibilities

Texoma Medical Center

, a 414-bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once was available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Under the direction of the Manager, Admissions/Patient Access, this position is responsible to supervise the functions of the Admitting Department to include effective leadership, decision making, following departmental standards and policy guidelines in the absence of the department Manager. Serve as trainer for the departmental staff. Handle employee, patient and visitors' concerns, appropriately escalating issues as needed to upper management. Ensure that processes and policies are in place, employees are receiving effective communication and training information, and the department is run effectively and efficiently.

Qualifications

• Reading and numerical competency. At least one (1) year of college preferred to include business courses, accounting, healthcare related courses and/or office management
• A minimum of five (5) years of experience, which includes medical, management/supervisory and Admissions/registration department experience. Acute hospital experience strongly preferred
• Knowledgeable regarding third party payors including Medicare, Medicaid and Commercial insurance. Outstanding people skills, including telephone technique, personal appearance, organization skills, communicable skills (verbal and written), independent and self-motivated, flexible, analytic and arithmetic skills, negotiation skills, problem solving skills and computer skills including word processing and spreadsheet applications. Ability to prioritize tasks to ensure effective and efficient workflow.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

• Reading and numerical competency. At least one (1) year of college preferred to include business courses, accounting, healthcare related courses and/or office management
• A minimum of five (5) years of experience, which includes medical, management/supervisory and Admissions/registration department experience. Acute hospital experience strongly preferred
• Knowledgeable regarding third party payors including Medicare, Medicaid and Commercial insurance. Outstanding people skills, including telephone technique, personal appearance, organization skills, communicable skills (verbal and written), independent and self-motivated, flexible, analytic and arithmetic skills, negotiation skills, problem solving skills and computer skills including word processing and spreadsheet applications. Ability to prioritize tasks to ensure effective and efficient workflow.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Texoma Medical Center

, a 414-bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once was available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center.

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Under the direction of the Manager, Admissions/Patient Access, this position is responsible to supervise the functions of the Admitting Department to include effective leadership, decision making, following departmental standards and policy guidelines in the absence of the department Manager. Serve as trainer for the departmental staff. Handle employee, patient and visitors' concerns, appropriately escalating issues as needed to upper management. Ensure that processes and policies are in place, employees are receiving effective communication and training information, and the department is run effectively and efficiently.